Neptune Heating & Plumbing Ltd
Skills
- General Plumbing
- Radiator Installation
- Thermal Dynamics
- Water Leak Detection
- Shower Installation
- Power Flushing
- Plumbing Repairs
- Water Mains Specialist (Pipe Replacement, Moling and Lead Pipes)
Services
Customer Reviews
Write a review9.82 /10
Based on 38 reviews over the past 12 months
Quality of work
9.78
Reliability
9.81
Communication
9.86
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently praise this company for its professional, friendly and efficient service. Reviewers often highlight the engineers' punctuality, clear communication, and high-quality work.
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Reviews (635)
9.67 Bathroom & Kitchen Plumbing
Posted 2 days ago
Professional and friendly service.
I recently had a new bathroom sink and tap installed by this company. The plumber who arrived named Kyle provided a professional and friendly service. Thank youVerified reviewerJob location: HP2Response from Neptune Heating & Plumbing Ltd
Dear customer, thank you for your kind feedback! Thank you for using Neptune
10 Emergency Plumber Service
Posted 2 days ago
Flood in bathroom, within minutes the plumber identified the issue of a broken connector.
Brilliant service from the point of calling to the completion of the job. Simon identified the issue super quickly and fixed really quickly too. He gave me advice on what I needed to do next to ensure no damp occurred and the office called me afterwards too to see how it went. All in all I’d recommend this comp and Simon without hesitation. One very happy customer!Verified reviewerJob location: AL1RNuala CResponse from Neptune Heating & Plumbing Ltd
Dear customer, thank you for leaving excellent feedback! Thank you for using Neptune
10 Tap Repair
Posted 5 days ago
Happy bathroom
Kyle Harris has fixed our bathroom tab and sink, he did a brilliant job even my son was excited and happy with new bathroom. Thank you very much again Kyle HarrisJob location: WD17Response from Neptune Heating & Plumbing Ltd
Dear customer, thank you for taking the time to leave lovely feedback. At Neptune we aim to provide exceptional customer service and workmanship. Thank you for using Neptune
9 Emergency Plumber Service
Posted 26 May
Changing a multi block due to a leaking pipe on the outside of the heated water cylinder
Efficient, and quick to diagnose and fix the issueVerified reviewerJob location: AL3Response from Neptune Heating & Plumbing Ltd
Dear customer, thank you for taking the time leave excellent feedback. Thank you for contacting Neptune
10 Unvented Hot Water Cylinder Installation
Posted 19 May
Be patient!
Very good company I am very happy I had an engineer called Peter come round to fix my boiler, who is very professional. He did check everything properly to see what was wrong, with my boiler. And he had found out my boiler had never had new parts, because my boiler is almost 11 years old, so he got them ordered straight away and fitted all the parts the next day I am very happy.Job location: HP2Response from Neptune Heating & Plumbing Ltd
Dear customer, thank you for using Neptune, we are pleased to hear you are happy with the service. Thank you for using Neptune
10 Unvented Hot Water Cylinder Servicing / Repair
Posted 11 May
Highly recommended service, thank you.
In my experience with Neptune Heating & Plumbing, they proved their top review status with polite, friendly honest and timely service. Thank you Peter and Shannon, I'll be keeping your number!Verified reviewerJob location: WD3RPauline HResponse from Neptune Heating & Plumbing Ltd
Dear customer, thank you for using Neptune. We are pleased to hear you are happy with the service. We appreciate your feedback, thank you Neptune team
Photos
Company Info
Owner
Mr David Woodcock
Ltd Company
11 years on Checkatrade
VAT Registered
Yes: 141006569
Neptune Heating & Plumbing Ltd is a family-run business with over 20 years’ experience in the heating and plumbing industry. We are fully insured and take pride in providing high-quality workmanship, reliable service, and friendly customer care on every job.
As a family business, we keep our overheads low, which allows us to offer competitive and fair pricing. We always aim to provide excellent value and, where possible, pass on trade discounts to our customers.
No job is too big or too small — we’re always happy to help.
Our customers are at the heart of what we do. We offer a wide range of services, including:
- Boiler installations, repairs, and servicing
- Landlord Gas Safe certificates
- Plumbing breakdowns and general repairs
- Cylinders, toilet, sink, and tap replacements
- 1st and 2nd fix plumbing
- Soil stacks and waste installations
We are a Gas Safe registered company and carry out all aspects of domestic gas work. Please feel free to contact our office for more information or to arrange a visit.
Unfortunately we cannot guarantee timescales due to the nature of our business.
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since July 2015
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Qualifications and accreditations
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