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Priority Stairlifts

9.9/10

Ilkeston, Derbyshire

£1,000 guarantee T&Cs apply

Checkatrade member since October 2016
5

Skills

  • Access Ramp Indoor / Outdoor
  • Mobility Adaptions in the Home
  • Stairlift Installation
  • Mobility Aids
  • Mobility Furniture
  • Mobility Scooters
  • Mobility Scooter Repair
  • Rise & Recline Chairs

Services

Customer Reviews

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9.9 /10

Based on 27 reviews over the past 12 months

Quality of work

9.89

Reliability

9.93

Communication

9.89

What customers are saying

AI-generated from customer reviews over last 24 months

Reviewers consistently praise the company for its fast, professional, and friendly service from the initial quote to the final installation. Customers frequently highlight the team's excellent communication, tidy work, and efficient process.

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Reviews (244)

  • 10

    Stairlift Installation

    Posted 27 May

    Best customer service from Priority Stairlifts

    The team at Priority were just outstanding when my mum needed a stairlift installed urgently after coming out of hospital. I cannot praise the service from the entire team enough. Everything explained, tidy job, kind and considerate, lovely to deal with, and an excellent price. It will transform mum’s life and she could not be happier.
    Verified reviewer
    Job location: NG5
  • 10

    Stairlift Installation

    Posted 14 April

    Excellant service great customer care

    Absolutely top service from quote to completion, both the young gentlemen who fitted my stairlift where polite, pleasant and professional. very reasonable price too. i would highly recommend this company, stairlift fitted in an hour no mess and no fuss. Thank you
    Verified reviewer
    Job location: NG16
  • 9.67

    Stairlift Repair

    Posted 01 April

    stairlift service

    He did an excellent job , a service and a repair at a very competitive price that was agreed beforehand, I would have no hesitation in recommending this company to anyone that need their services
    Job location: NG5
    Dawn P
  • 10

    Stairlift Installation

    Posted 27 March

    Brilliant job!

    Sarah came initially and helped us make the right decision and Josh and Tyler came yesterday and did an excellent job! They were tidy and explained everything very well. We would definitely recommend Priority Stairlifts👍
    Verified reviewer
    Job location: DE7
  • 10

    Stairlift Installation

    Posted 26 March

    Stairlifts

    We have just had a stairlift fitted by Priority Stairlifts and cannot praise them enough.Josh and Tyler who fitted it were very polite and very professional we would highly recommend this company.Sarah made the whole experience as smooth as possible.Thank you to everyone involved
    Verified reviewer
    Job location: NG16
  • 10

    Emergency Mobility Service

    Posted 03 March

    Excellent customer service and out of hours call

    Josh the engineer was extremely thorough, he explained the problem and was able to resolve quickly. Previous experience with other companies have been poor, i can't recommend priority stairlifts enough
    Job location: DE5

Photos

Company Info

Owner

Mrs Sarah Mawer

Ltd Company

10 years on Checkatrade

VAT Registered

Yes: 249128395

Domestic WorkCommercial Work24 Hour Call-out

Based in Ilkeston, Priority Stairlifts is a small, family-run business proudly serving Derbyshire, Nottinghamshire, Mansfield, Chesterfield, and the wider East Midlands. With over 18 years of hands-on experience, we specialise in the installation, repair, and maintenance of straight, curved, reconditioned, and rental stairlifts.


When you choose Priority Stairlifts, you’re not just choosing a company - you’re choosing people who genuinely care. You’ll deal directly with Sarah, Jon, or Josh, not a call centre, and you’ll always receive honest advice, friendly service, and a no-pressure approach.


We provide 24/7, 365-day call-out support to make sure you’re never left without help when you need it most.


We’re proud to work alongside council-run rehabilitation wards and local healthcare teams, helping patients return home safely and regain their independence. Whether you need a brand-new stairlift, servicing for an existing one, or a short-term rental, we’ll find the right solution for your needs and your budget. We also offer reconditioned stairlifts, providing a more affordable alternative without compromising on safety or reliability.


From first contact to aftercare, we’ll be there every step of the way - because helping people move freely and confidently in their own homes is what we do best. For a friendly chat or free, no-obligation quote, call Sarah or Jon today.

This trade passed up to 12 Checkatrade vetting checks

Member since October 2016

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