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TDH Heating

Thame

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Customer Reviews

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65 total reviews

TDH Heating has not received any new reviews in the last 12 months, so no overall rating is available.

Reviews (65)

  • 4.5

    Plumber

    Posted 11 December 2024

    Boiler Replacement and new radiators

    Worked ok for first year but then boiler failed continuously with a fault code. Manufacturer would not repair as the boiler had been incorrectly installed against the manufacture's written instructions. Boiler would not function as it was blocked. TDH Heating could not repair. The claim against Checkatrade was outside their warranty date (one year?) and I was forced to have another new boiler installed by others. Not sure if TDH Heating has a valid insurance certificate as none offered or shown on their web site.
    Verified reviewer
    Job location: HP27
  • 4.75

    Plumber

    Posted 04 January 2024

    Supply and fit new boiler and radiators

    Problems experienced after 9 months when boiler failed repeatedly. Manufacturer Glowworm reported pipework incorrectly installed. TDH unable to repair due to health issues. Second plumber attempted to rectify issues but more faults occurred. Glowworm technical support revealed today (04/01/2024) that the boiler was not suitable for the site used and there was no solution to the issues experienced by the consumer. The installation is useless and the certificate issued for gas safe was incorrect since the setup did not conform to the manufacturers specification.
    Verified reviewer
    Job location: HP27
  • 3

    Posted 07 January 2022

    Disgusting attitude, would not recommend to anyone

    TDH heating came out to try and sort out an issue with my hot water system. He was rude, arrogant and very critical; he spoke over me and didnt seem like he wanted to do the work, let alone be there. Awful attitude to have. Would never recommend this company to anyone.
    Verified reviewer
    Job location: HP19

    Response from TDH Heating

    I’m very sorry that the customer felt this way. I was called out working for SSE subcontracting. It turned out, that I was the sixth engineer to attend! I’m now realising , this is probably due to the fact, that no engineer wants to return to her property.. Anyway, I correctly diagnosed the airlock on her system, and explained she needed a plumber to return, rather than a heating engineer.

  • 9

    Posted 26 May 2021

    Service

    Excellent work conducted by a skilled engineer. I thoroughly recommend Tom De Haan
    Verified reviewer
    Job location: HP14
  • 10

    Posted 14 April 2021

    Boiler stopped working

    Came promptly and diagnosed the problem. Ordered the parts and completed the job very efficiently.
    Verified reviewer
    Job location: OX9
  • 8

    Posted 25 February 2021

    Checkatrade Thank You

    TDH Heating has been a member of Checkatrade for 5 years. We would like to thank them for their loyalty and the quality service they provide to customers in Thame specialising in Central Heating services.
    Verified reviewer
    Job location: OX9