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The Repair Centre

10/10

Thames Ditton, Surrey

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Customer Reviews

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10 /10

Based on 1 review over the past 12 months

Quality of work

10

Reliability

10

Communication

10

Reviews (288)

  • 10

    Appliance Services / Repair

    Posted 21 January

    Amazing repair job

    Matt went to great efforts to repair an old, treasured flip clock. It works a dream now, as if new! People like Matt need to be treasured in a world that tells us to throw away and buy anew. Thanks Matt.
    Verified reviewer
    Job location: KT6
    Angela S
  • 10

    TV Aerials / Satellite Services

    Posted 21 May 2023

    Tv Repair

    Excellent service. Matt picked up my tv, stated what was wrong, gave me quote, repaired and returned, all within less than a week. Very good price too, a lot cheaper than a new tv. One happy customer.
    Verified reviewer
    Job location: KT10
  • 3.25

    Video / Audio Repair

    Posted 29 August 2022

    Repair faulty DVD recorder

    Talks well .........  but delivers far less. Failed to complete the repair and didn't make an attempt to retrieve the VHS / DVD recorder when informed that his repair was faulty.
    Verified reviewer
    Job location: KT1

    Response from The Repair Centre

    The item was brought in for repair for a error code ,no functions, which was repaired.I dropped it back as a goodwill gesture at no extra charge ,offered to install but the customer was going out so declined this offer.They did call to say it was having problems reading some discs ,I advised to try some different discs and contact me if they had issues, or drop it back and I would look at it free of charge . Never heard back for approximately a month to be informed they had taken it elsewhere instead. Normally I would take a 2nd look at this different fault free of charge and always repair for free or refund if not repairable even though it was different fault to the reported original fault. 285 positive reviews going back to 2007 would indicate I don't leave issues unresolved when given the opportunity. I asked why they had taken it somewhere else ,they said they hadn't heard from me and had lost faith ,athough I was expecting to hear from them if they required further help ,which did not happen Possibly crossed wires over who was contacting who, without looking at a item its impossible to help with further issues. Again I would have refunded if I had been given the opportunity to look at the recorder and was unable to completely repair it

  • 10

    Posted 23 November 2021

    50" Plasma TV

    Reasonably priced, reliable and quick service. Highly recommend.
    Job location: TW15
  • 10

    Posted 09 September 2020

    Research data recovery problem

    Very helpful - good guy
    Verified reviewer
    Job location: BR6
  • 10

    Posted 28 August 2020

    Intermittent fault with on/off supply to LG plasma TV

    Matt was reliable and friendly and repaired our TV as advised. He kept us informed as to the reason for the slight delay then delivered it back to us and reinstalled it to show it was ok. Great service and fair price. Thank you.
    Verified reviewer
    Job location: KT17

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