Truglaze Windows Ltd

Mr David & Robert Gaunt

Frimley Green, Camberley, Surrey
10
(265 Reviews)
Truglaze Windows Ltd Logo
10+
Approved member since 2011
Call01252 984772

Skills & expertise

  • Glass
    • Glass Balustrades
    • Glass Shower Screens
    • Glass Splashbacks
    • Glazier
    • Mirrors
  • Windows / Doors / Conservatories
    • Aluminium Windows & Doors
    • Bay Windows
    • Bifold Doors
    • Composite Front Doors
    • Conservatories
    • Conservatory Roof Insulation
    • Door Canopies
    • Doors
    • Double Glazing
    • Fire Door Fitting / Maintenance
    • French Doors
    • Frosted Windows
    • Glass Replacement
    • Loft Windows
    • Misted Double Glazing
    • Orangeries
    • Patio Doors Supplier / Installer
    • Porches
    • Skylight Windows
    • Stable Doors
    • Timber Doors
    • Timber Windows
    • Triple Glazing
    • UPVC Windows and Doors
    • Window Fitters
    • Windows and Doors
    • Wooden Doors
    • Wooden Sash Windows Installation / Repair
    • Wooden Windows Installation / Repair

Skills & expertise

  • Glass
    • Glass Balustrades
    • Glass Shower Screens
    • Glass Splashbacks
    • Glazier
    • Mirrors
  • Windows / Doors / Conservatories
    • Aluminium Windows & Doors
    • Bay Windows
    • Bifold Doors
    • Composite Front Doors
    • Conservatories
    • Conservatory Roof Insulation
    • Door Canopies
    • Doors
    • Double Glazing
    • Fire Door Fitting / Maintenance
    • French Doors
    • Frosted Windows
    • Glass Replacement
    • Loft Windows
    • Misted Double Glazing
    • Orangeries
    • Patio Doors Supplier / Installer
    • Porches
    • Skylight Windows
    • Stable Doors
    • Timber Doors
    • Timber Windows
    • Triple Glazing
    • UPVC Windows and Doors
    • Window Fitters
    • Windows and Doors
    • Wooden Doors
    • Wooden Sash Windows Installation / Repair
    • Wooden Windows Installation / Repair

Company info

Hi, my name is Robert Gaunt. Thank you for dropping by.

About twelve years ago I started working for a very well known double glazing company; firstly as a window fitter then, not so long after, as a salesman.

After a couple of years I became increasingly frustrated at the way customers were being treated. I would always make a point of giving customers my personal phone number, but when my time was being taken up solely, by trying to resolve inexcusable issues, ranging from poor customer service to shoddy workmanship, I knew enough was enough; It was time to set up my own enterprise and run things the way I knew they should be run.

I started Truglaze in 2009 and ran it from my home. The speed with which the business took off still surprises me to this day and we were soon moving into our own premises.

My brother Dave joined me shortly afterwards, having already run his own successful company for seven years. He shares the same values as me and we often talk about the poor service customers receive from other unscrupulous organisations.

We both feel very uncomfortable that our industry treats so many people as cash cows, but the upside is that it has focused our attention on being the best we can possibly be.

Because we are a family business and not a large corporate, we have a relaxed approach that puts people’s needs first, and financial gain a firm second. It’s our belief that there is no shame in making money, because if you do something well and you treat people the way you would like to be treated yourself when doing business, success is never far away.

Making our clients happy is the sole purpose of our work
I personally get involved in every single job we do, regardless of size. It’s this attention to our customers’ needs that has enabled us to establish solid relationships with BMI Health Care, Cross Farm Infant School, Burpham
Primary School, and many others.

Whether it’s schools, residential homes, family homes, small flats or large commercial premises our attention to detail, sense of urgency and, above all, our keenness to provide great customer service is what drives our company.

We have no immediate plans for world domination in the double glazing industry, but we do have one very important mission – to provide the best, no, let me rephrase that, outstanding levels of customer service and craftsmanship which no other company in our industry can match.

Please don’t hesitate to ask to see our many customer references. They are the lifeblood of our company and one of our many motivations for constantly looking for ways to improve.

Give us a call and tell us about your dreams for your home
Remember, we offer free quotations, no hard sell tactics, and you are never under any obligation to go through with anything.

Contact details

Reviews Summary

10
Average score based on 5 reviews in the last 12 months
265 Total Reviews

The reviews below represent customers' views and not the views of Checkatrade

Workmanship
10
Tidiness
10
Reliability
10
Courtesy
10
Quote Accuracy
(5 Reviews)
80

Customer Reviews

10

Install 5 new windows

Verified Review

Excellent and professional service from the measuring up process through to the installation process.

Location: GU16
Reviewed in: September 2022
10

Window replacements

Verified Review

I want to thank Truglaze. They carried out the work I asked for, when no other Glazier in the Aldershot area would do so. Others promised quotes and didnt deliver, or deliberately over-quoted when all I asked for was honesty if they felt they couldnt do the work needed. Truglaze were honest from day one, polite, professional, and I wouldn't hesitate to recommend them to my nearest and dearest friends and family. Many thanks to you all

Location: GU12
Reviewed in: June 2022
10

New Front Door

Verified Review

Just had a new front door fitted. From the start no pressure sales, friendly knowledgeable sales staff with good communication from James. Reg, our installer, arrived on time. He was polite, friendly and worked hard with attention to detail for a quality job, and tidied up when finished. He went the extra mile to make sure we were satisfied with the installation. Very pleased with our new door and would recommend Truglaze.

Location: GU15
Reviewed in: March 2022
10

Windows and doors

Verified Review

Excellent job by Phil and the team. No pressure sale and great communication from James in the office. Highly recommended.

Location: GU12
Reviewed in: November 2021
9.5

Conservatory Roof

Verified Review

Brilliant company Very easy to contact and communicate with Exceptional product, executed by superb fitters. The after sales service is very good Some small issues we had were resolved in good time and without issue. We have used Truglaze many times and will continue to do so.

Location: GU12
Reviewed in: August 2021

Services

  • Domestic Work
  • Commercial Work
  • Free Estimates
  • Insurance Work Undertaken
  • Cards Accepted

Locations

Works in

', Farnham, Farnborough, Surrey, Berkshire,

Vetting Status

Fully Vetted Trade

Accreditations
Checked
Insurance
Checked
Company Type
Ltd Company
Address
Checked
Identity
Checked
Checkatrade T&Cs
Signed
Approved member since 2011
Trading address verified
Yes
ID Checked
Yes
Checkatrade Standards
Yes
Company Status
Limited Company Checked
Yes: Registered as a Company  No: 06915952
VAT Registered
Yes: 100 5434 73
Company Type
Ltd Company
Business Owners
Mr David & Robert Gaunt
Insurance Details
Public Liability Insurance
Current: Verified 15/06/2022
Insured By
Morris Perrin Insurance and Risk Consultants

Accreditations and Memberships

Criminal Background Check successfully completed on Robert Gaunt on 01/10/2015.

Criminal background check completed on Robert Gaunt on 01/10/2015; trader confirmed nothing changed on their Criminal Background Check on 22/01/2019.

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