UK Water Softeners
Camberley
Checkatrade member since June 201410
Customer Reviews
Write a review9.87 /10
Based on 38 reviews over the past 12 months
Quality of work
9.87
Reliability
9.87
Communication
9.93
What customers are saying
AI-generated from customer reviews over last 24 months
UK Water Softeners receives high praise for their excellent service, knowledgeable staff, and efficient installations, with customers consistently highlighting the team's professionalism and tidiness. A minor point raised by one customer concerned dust after installation, but overall, customers highly recommend their services.
Was this helpful?
Checkatrade is not responsible for the summary or the opinions in it. For more information, please read the reviews themselves and learn more in our reviews policy.
Reviews (625)
10 Water Softener Repair
Posted 05 June
Andrew was excellent.Talked us through every step of what he was doing and why.Left workspace clean and tidy woukdnt hesitate to recommendVerified reviewerJob location: GU410 Water softener upgrade.
Posted 25 April
Always very reliable, been a customer for over 25 years, recommend anyone that needs a water softener then this is the go to company.Verified reviewerJob location: GU1210 Installed filter tap
Posted 16 April
We wanted a filter tap installed to allow us to ensure our drinking water was safe to drink. UK Water Softeners came to our house and showed us different tap samples which was great as it allowed us to see them in situ and pick which one was right for us. Install completed less than 3 weeks from me first approaching them. My wife wasn't convinced the filter tap was needed but said she could taste the difference straight away. Great local company and would recommend.Verified reviewerJob location: GU4710 Sold and installed a water softener
Posted 06 April
This is a family run business, it is run very well and something that I value. From start to finish they provided and excellent service. Everything was explained in detail and delivered on time and as it should be. Their fitter did an excellent job and was in and out within the morning with no fuss and no bother. It was all completed in a professional manner. A great company that I would recommend.Verified reviewerJob location: GU1410 Water softener stopped working
Posted 01 April
From the outset the call handler was informative and helpful. Within a couple of hours an engineer called back and booked in an appointment the following day which was flexible to fit around me. He also provided some technical advice. The following day he attended on time and identified the issue. We talked through the options and the job was done there and then. He had all the parts required. Very tidy and quick.Verified reviewerJob location: RG129 Water Softeners order & installation
Posted 21 March
The whole process from inquiry to installation was fast and smooth which took only a week’s time. Explanation and illustration were good and clear.Verified reviewerJob location: GU51
Photos
Company Info
Owner
Mr Andrew Goody
Sole Trader
11 years on Checkatrade
VAT Registered
Yes: 426812105
UK Water Softeners is a family run business since 1995
They have over 10,000 customers in Surrey, Hampshire, and Berkshire
UK Water Softeners offer the complete service from no obligation surveys, Installation of your water softener, and aftercare which includes a reliable salt delivery service. Everything UK Water Softeners do is to the highest standard, in workmanship and in parts used to fit your water softener whilst providing the best customer service to their customers which really comes through in their online reviews.
They specialise in Twin cylinder, Non-Electric, Block Salt Water Softeners, like the TwinTec S4, manufactured by Harvey Water Softeners Ltd (established over 40yrs), and the Infinity T4 water softener which is manufactured by Kinetico (established over 50 years). All of their Water Softeners come with 10-year parts and a 2-year labour warranty.
The plumbers are trained and have worked for the manufacturers, with over 30 years of experience installing water softeners. They are considered the best plumbers in their field as well as being very courteous in your home.
Areas covered:
Aldershot, Arborfield, Ash Vale, Andover, Bagshot, Basingstoke, Berkshire, Binfield, Bisley, Bracknell, Jennetts Park, Bracknell, Brookwood, Burgh Heath, Byfleet Camberley, Caversham, Chertsey, Chilworth, Chobham, Church Crookham, Cobham, Cranleigh, Crowthorne, East Horsley, Elstead, Epsom, Ewell, Fairfields, Farnborough, Farnham, Finchampstead, Fleet, Elvetham Heath Fleet, Feltham, Frimley, Frimley Green, Godalming, Greenham, Guildford, Hampshire, Hartley Wintney, Henley, Hook, Kingston, Kingston-upon-Thames, Knaphill, Leatherhead, Lightwater, Liphook, Milford, Newbury, New Haw, Normandy, Old Woking, Owlsmoor, Pirbright, Pyford, Reading, Richmond, Ripley, Sandhurst, Send, Shalford, Shere, Staines-upon-Thames, Sunningdale, Sunninghill, Surbiton, Surrey, Swallowfield, Tadley, Thatcham, Tilehurst, Tolworth, Twickenham, Twyford, Warfield, West Byfleet, Weybridge, Windsor, Woking, Wokingham, Worplesdon, Wraysbury, Yateley.
If you’re outside our area, we will be happy to put you in touch with your local TwinTec dealer or Infinity dealer
Accreditations and awards

This trade passed up to 12 Checkatrade vetting checks
Member since 2014
Individual checks
Identification
Proof of address
Financial
Qualifications and accreditations
County court judgement
Open source media
Business checks
Customer Reviews
Company trading history
Company duplication
County court judgement
Public Liability Insurance
Director checks