Skills
- Air Source Heat Pump Installation - ASHP
- Air Source Heat Pump Servicing / Repair - ASHP
Customer Reviews
Write a review9.98 /10
Based on 19 reviews over the past 12 months
Quality of work
9.95
Reliability
10
Communication
10
Reviews (48)
10 Air Source Heat Pump Installation - ASHP
Posted 3 days ago
Excellent aircon company very friendly, clean work and good prices
This is now my second air con unit in my house. Its always a pleasure to deal with this company. The staff in the office are extremely helpful, and what is nice is that it is the same staff you get to speak to. On this occasion i had Raye who has been and serviced my air con unit before and i was lucky enough to have her and her colleague Ryan. What a great team they were. Both cat lovers so my two cats were very happy. The team were considerate and respectful the whole time and everything was left clean. Good prices too.Verified reviewerJob location: CT1610 Air Source Heat Pump Installation - ASHP
Posted 3 days ago
great service, superb attention to detail on the install
The team have been servicing our installation for a number of years and this year the delivery had degraded. They reviewed the install and suggested a refit, using the same kit but ina slightly different way with new tubing. The difference is another 5 degrees cooler in the room. They also installed a new wall Midea system. Both the refit and new installation were implemented with superb dilligence, keeping the customer at heart all the the way through from design to implementation. The installers were amazing, fantastic attention to detail, i could not recommend them enoughVerified reviewerJob location: TN1310 Central Heating
Posted 6 days ago
Air Con Installation to a Bedroom
Quick, accurate and thorough communication by e-mail, price competitive, high quality installaltion, with care taken throughout to make me aware of any risks of damage to the building, none sustained. A professional outfit, recommended.Verified reviewerJob location: CT410 Air Source Heat Pump Installation - ASHP
Posted 22 July
Outstanding Service and Attention to Detail
We have used AAC Group several times for both air-conditioning installation and annual servicing, including at our previous offices and most recently at our home garden office. The service has been exceptional every time. A big thank you to Naz for the care taken with the installation, neatly routing pipework through the garage for a clean finish and working late to complete it in one day. Thanks also to Simon for his support during the survey and quoting stage. The team are professional, reliable and a pleasure to deal with.Verified reviewerJob location: TN1710 Air Source Heat Pump Installation - ASHP
Posted 29 June
Smooth and professional installation of ASHP
I had an ASHP (Air Source Heat Pump) installed by AAC Group and the whole process was a very smooth and professional experience. From the quote, measurements and installation to grant processing. Highly recommended installer.Verified reviewerJob location: CT1810 Air Source Heat Pump Servicing / Repair - ASHP
Posted 16 June
First class service
A heat pump and new hot water cylinder were installed three months ago, on Tuesday I returned home to find a puddle under the cylinder (manufacturing defect in cylinder) I contracted AAC group and they were there next morning at 08.30, they confirmed manufacturing defect and contacted manufacturer. AAC group shifted their work around to be able to fit it on the Friday morning (about a 5 hour job with the way it was plumbed) . All sorted and finished by Friday afternoon, really excellent service for a problem they had no part in creating. I would strongly recommend this firm.Verified reviewerJob location: CT3
Photos
Company Info
Owner
Simon Baseden
Ltd Company
7 years on Checkatrade
VAT Registered
Yes: 280305919
Who We Are
Established in 2005, we are specialists in the supply, installation and maintenance of Low Carbon Technologies, Air Conditioning, Ventilation, Plumbing & Heating works across Kent and the surrounding area.
We provide a comprehensive service to our customers and our dedicated service department and can deliver individual support and maintenance options depending on your requirements.
Our ambition has always been to create an outstanding customer experience, one that delivers a truly seamless technical service for our clients, keeping them at the heart of what we do.
We are committed to maintaining high quality standards and we pride ourselves in holding the following accreditations:
MCS, RECC, BESA, CQMS, Gas Safe register, Fgas certification, as well as being Trustmark accredited.
Home Heating - Air Source Heat Pumps
- We offer full heat loss assessments, design, pricing and installation of ASHP heating systems.
- We are able to support with the boiler upgrade scheme (BUS) and claim on your behalf.
- We are MCS qualified and RECC accredited which enables us to support full installations, commissioning, notifying and servicing of most manufacturers in the ASHP industry.
Other Mechanical Services
• Air Conditioning – Known as Air-to-Air ASHP: cooling and heating systems for commercial, industrial or domestic use including design, installation and maintenance.
• Mechanical, Plumbing & Heating Services – Delivering full-service operations in all plumbing, heating and ventilation installations including design, fitting and maintenance.
• Service & Maintenance – One-off servicing, routine HVAC maintenance or contractual support options with our team of qualified engineers.
Please call a member of our friendly team to discuss your requirements further.
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since March 2019
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Qualifications and accreditations
County court judgement
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