A

AA DRAIN SERVICE LTD

2.56/10

Derby, Derbyshire

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Customer Reviews

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2.56 /10

Based on 3 reviews over the past 12 months

Quality of work

4

Reliability

3.33

Communication

0.33

Reviews (3)

  • 1

    Plumber

    Posted 14 January

    DO NOT USE THIS COMPANY

    DO NOT USE THIS COMPANY. We were totally scammed by this company as we called them on NY eve for an emergency . We were quoted £75 call out fee which was increased to an extortionate quote of £750 for a leak from a shower. We paid , in faith into a private bank account with the promise of an invoice to follow. NOTHING SINCE . No. Answer to emails or numerous phone calls.
    Verified reviewer
    Job location: DE6
  • 0

    Drain / Sewer Clearance

    Posted 02 December 2025

    DO NOT USE - CON ARTIST

    Our drain was blocked told be £49 call out to look at it. Took less than 30 mins, told me it would be £275 then charged £375 made out like I misheard. Told drain cleared it wasn't 2 days later it was overflowing. Also should have known and advised it was actually YW responsibility for drain and only charged a call out fee. When I have called to complain & request refund, cut me off and has now blocked me. .
    Verified reviewer
    Job location: S13
  • 6.67

    Drain / Sewer Clearance

    Posted 11 November 2025

    Drain clearing service

    I am dissatisfied with a recent drain clearing .On 11 November your team attended my property. The work was less than 30 mins; however, I was charged £540 for the service. He first said it was going to be £340. When I came to pay he added VAT and a service charge. It was not an emergency call out I find this charge to be excessively high given the short duration of the work. I would kindly request a detailed breakdown of the costs involved and a review of the final charge. I believe in fair and transparent pricing, and I hope we can resolve this matter amicably. I look forward to y
    Verified reviewer
    Job location: LE14