Ace Roofing Solutions Sussex Ltd

Reviews (21)

• 10

  Flat Roofing Repair

  Posted 2 days ago

  Far better than most other roofers

  A great experience from start to finish. Excellent advance walkthrough of options and costs (fairly priced) before starting work and extremely courteous and tidy when work was carried out. Constant updates and explanations, work finished to a high standard. Far superior to most other roofers I have met. Highly recommended.
  Verified reviewer

  Job location: BN3

  Response from Ace Roofing Solutions Sussex Ltd

  Thank you so much for such a fantastic review. It was a pleasure working with you over the different stages of the project, from the pitched roof and chimney repairs to coming back later for the flat roof. I’m really pleased the detailed proposals and regular updates gave you confidence throughout—we believe you should always know exactly what’s happening. We really appreciate your recommendation and your trust in Ace Roofing Solutions.

• 10

  Pitched Roofing Installation

  Posted 5 days ago

  Roof Replacement

  We received several quotations for our roof replacement, but the level of detail, communication and written information provided by Billy stood out immediately. Everything was clearly explained, including the proposed work and payment stages, which gave us far more confidence that our money and property were in safe hands. We chose to wait slightly longer for Ace Roofing Solutions to complete the work, and we are very glad that we did.
  Verified reviewer

  Job location: BN10

  Response from Ace Roofing Solutions Sussex Ltd

  Thank you so much for such a thoughtful review. We always try to provide as much information as possible before any work begins, so you know exactly what’s being done, when it’s being done, and where every penny is going. Roofing is a big investment, and you should never be left guessing. We’re especially grateful that you chose to wait for us despite our busy diary it really does mean a lot when customers put that level of trust in us. We also have to say the morning chats were a great way to start the day, and we’ll miss those just as much as the job itself!

• 10

  Roofer

  Posted 6 days ago

  Chimney Repairs

  Ace Roofing carried out chimney repairs and new leadwork for us in Eastbourne. Billy explained the cause of the leak, showed us photos and provided a clear written project proposal before starting. The repointing, and leadwork were completed to a very high standard. Communication was excellent throughout and we would gladly use them again. Highly recommend
  Verified reviewer

  Job location: BN24

  Response from Ace Roofing Solutions Sussex Ltd

  Thank you so much for the brilliant review! Thankfully, we managed to stop the leak before your buckets became a permanent feature of the house! I’m really pleased the photos and written proposal helped you understand exactly what was needed. Thank you for trusting us with your home, and we really appreciate your recommendation.

• 10

  Roofer

  Posted 19 July

  Great communication

  I received multiple quotes, but this company really knew their stuff. They came out, looked at the issue, and clearly explained the repair process, providing everything in writing, which gave me real peace of mind. Unlike previous roofers who had ripped me off, I felt confident and reassured throughout. They were respectful, worked in a tidy and clean manner, and left everything spotless when they finished. I wouldn't hesitate to recommend them.
  Verified reviewer

  Job location: BN2

  Response from Ace Roofing Solutions Sussex Ltd

  Thank you so much for such a lovely review. I’m especially pleased you mentioned everything being put in writing, as that’s something we really believe in. A new roof or major repair is a big investment, and you should always feel confident about exactly what you’re getting, with no surprises along the way. I’m so glad we were able to restore your confidence after your previous experience. A big thank you as well for keeping us topped up with cold drinks throughout the job—they definitely kept us going!

• 9

  Pitched Roofing Repair

  Posted 18 July

  Efficient roof repair

  Billy and his assistant carried out the work quickly and efficiently. The site was left clean.
  Verified reviewer

  Job location: BN7

  Response from Ace Roofing Solutions Sussex Ltd

  Thank you for taking the time to leave a review. I’m pleased we could get everything completed quickly, keep the disruption to a minimum and leave everything clean and tidy afterwards. It was a pleasure working for you, and thank you again for choosing Ace Roofing Solutions.

• 10

  Roof Replacement

  Posted 05 July

  Thorough, committed, trustworthy and a pleasure to have around.

  From start, impressed by thorough analysis of historic and costly roofing problems. Gave me real confidence to choose Ace Roofing for roof rebuild. All work carried out to structural surveyor-approved plans, with expertise, to high quality and with full survey and buildings control regs involvement. Guaranteed work. Great comms and Billy & team a pleasure to have around. I cannot praise their commitment and conscientious completion of works highly enough. Very happy customer.
  
  Verified reviewer

  Job location: BN1

  Response from Ace Roofing Solutions Sussex Ltd

  Thank you so much for such an incredible review, Bob. A huge thank you for keeping us fuelled with teas, cold drinks and even fridge space for our water bottles during one of the hottest weeks of the year. I’m sure the lads will remember the refreshments just as much as the roof! With the structural engineer, Building Control, the scaffolder and ourselves all involved, I’m glad we could take the stress away by coordinating everything. Thank you as well for recommending us for Checkatrade Roofer of the Year—it genuinely means the world to us.