Skills
- 24 Hour Drain Clearance
- Blocked Drains
- Emergency Drain / Sewer Clearance Service
- Soakaway Clearance
- Blocked Toilets
- Emergency Plumber Service
- Blocked Baths
- Blocked Sinks
Customer Reviews
Write a review9.78 /10
Based on 140 reviews over the past 12 months
Quality of work
9.77
Reliability
9.82
Communication
9.74
What customers are saying
AI-generated from customer reviews over last 24 months
This trade is consistently praised for its rapid response times, particularly for emergencies, with customers describing the team as professional, knowledgeable, and efficient. Reviewers also appreciate the clear communication and transparent, reasonable pricing.
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Reviews (140)
10 Emergency Plumber Service
Posted 24 June
Fantastic service, expertise with calmness and efficiency!
AE were so brilliant at helping at such a stressful time! The heatwave caused a burst pipe and they sent us out a guy who knew exactly how to fix it and they were so calm and reassuring - really grateful!Verified reviewerJob location: N16Response from AE Plumbing & Drainage
Dear Beth, Im glad our out of hours team could resolve the leak for you. We appreciate you giving us feedback and ill ensure to pass on the words to the engineer that attended. Should you have any additional queries please do contact us.
10 Blocked Drains
Posted 20 June
Excellent service.
AE contacted me almost as soon as I'd posted the job. The person I spoke to was pleasant and helpful without being pushy. The plumbers arrived the next morning and got straight to work. They were also pleasant and professional throughout. They identified the problem quickly. They made sure to explain exactly what needed to be done and what it would cost (which was very reasonable) before starting the work. They finished in under two hours and left the room tidy. They identified a non-serious problem with the shower that we hadn't noticed but did not push me to fix it that day.Verified reviewerJob location: CB24RFelicity LResponse from AE Plumbing & Drainage
Dear Felicity, All our engineers & customer service representatives try do best by all of our clients. Im pleased to hear of your satisfaction. Should you have any further queries please do contact us.
10 Blocked Drains
Posted 18 June
Good communication and prompt service
Prompt communication and service. Honest and upfront about potential costs. Arrived on time and able to fix the problem as had previously been discussed.Job location: N4Response from AE Plumbing & Drainage
Dear Baker, Im pleased to hear our engineer has been able to resolve the issue for you. Should you have any additional queries please do get in touch.
7.67 Emergency Plumber Service
Posted 17 June
Stop tap fix and leak issue
AE Plumbing & Drainage contacted me very promptly after I logged the issue on Checkatrade. As this was an emergency, I appreciated their quick response and professional approach throughout. The issue was resolved efficiently, and the additional advice provided was extremely helpful and valuable. Mansoor is clearly very knowledgeable and experienced in his trade, taking the time to explain things and offer practical guidance. Overall, I was pleased with the service. Thank you!Verified reviewerJob location: EN5RJames TResponse from AE Plumbing & Drainage
Dear James, Im glad we have been able to resolve the issue on the same day you made a request. Should you have any additional queries please do call us.
10 Emergency Plumber Service
Posted 09 June
Affordable, fast and such a nice team
We had a broken handle because it was from 1900s on our main water pipe and we had no water in the house anymore. I got their information from a friend that said so many good things about this company and I agree, I had an engineer out of hours and as emergency within an hour. The engineer was professional and so kind. He done even more than we needed and helped so much. We have now an easy new handle from this century and did free of charge a change on my toilet where now o can flush it much easier The price for all this was more than acceptable and affordable. Totally recommend!Verified reviewerJob location: HP1Response from AE Plumbing & Drainage
Dear Roxana, Im pleased to hear of your satisfaction with our engineer & office team. We appreciate you recommending us. Should you have any additional queries please do contact us.
8.67 Emergency Plumber Service
Posted 06 June
Bathroom pipe leaks
I discovered a leak from a hot water pipe feeding the tap in my bathroom basin. I further discovered that the drainage pipe was also leaking, which would also require replacing. I contacted AE Plumbing & Drainage after they made contact with me through the Checktrade platform and they were able to get plumber out to me within the hour. The plumber (Mansoor) guided me through the work that was required and sourced extra materials promptly as he navigated through the job. The job was challenging due to the nature of wear and tear. The plumber completed the job on the day.Verified reviewerJob location: N17RTeema LResponse from AE Plumbing & Drainage
Dear Teema, Im glad Mansour could resolve the leaks for you on the same date of contact. Should you have any additional queries please do get in touch.
Photos
Company Info
Owner
Mr Arian Rafiekhajeh
Ltd Company
1 years on Checkatrade
VAT Registered
No
NO CALL OUT CHARGE - NO HIDDEN FEES
At AE Plumbing & Drainage our engineers can do what most other engineers can't. We are so confident we provide our residential clients with a guarantee.
AE Plumbing & Drainage has been operating in excess of 19 years and our reputation means everything. We ensure even the most complicated blockages are resolved prior to us leaving. We operate 24 hours a day, 365 days per year. AE Plumbing & Drainage and all its associates are dedicated with providing clients with outstanding service and we always go above and beyond for all clients.
There will be no charges to assess the blockage and providing you with a quotation however, please be informed there will be an out of hours charge should you require service's after 17:30pm.
Q: Why Choose AE Plumbing & Drainage?
A: We can provide you with the best service regardless of the time or day. AE Plumbing & Drainage understands that plumbing emergencies can occur at any given moment. We are here to ensure your drains are flowing freely & any internal blockages are resolved immediately. We will allocate an engineer to your property and we aim to arrive in less than 40 minutes. Our skilled professionals handle the internal/external drains and pipes with precision, allowing damage free service in 99% of cases.
Q: Will I be informed of pricing?
A: The engineer on site will inform the operator of all works to be conducted and you will receive a call from one of our operators (Rafie, Natalie, Sarah or Ethan) will call you to provide you with a clear quotation. We pride ourselves in transparency and will never commence work unless we have the homeowner's approval.
Q: How well do your engineers understand the drainage system?
A: The engineer that will be allocated to your property will have ample experience. There are certain scenarios where we may need to send a dual engineer however our operator would advise accordingly prior to booking this in for you.
Q: Is it expensive?
A: AE Plumbing & Drainage will provide you with a competitive and affordable rate for all works that need to be completed. We want to perform whilst not having to break the bank, we understand the current economy and will aim to provide you with a quotation beating all our competitors whilst providing you with top quality engineers.
Q: Will I receive a guarantee?
A: The office will go through such options & we will advise all our clients after our visit of correct usage of the drainage system and internal pipes.
This trade passed up to 12 Checkatrade vetting checks
Member since July 2025
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