A.M.S. Drain Services Ltd

Reviews (166)

• 3

  Drain / Sewer Clearance

  Posted 09 December 2025

  great initial professionals, horrendous follow up beware

  We contacted AMS to complete a CCTV assessment of our buildings 4-story flat external drainage due to blockage issues, through this the team found both fat and root activity and quoted for a drain clear and re-assessment which we paid for and was completed in September. However, since September, I have had back and forth emails and calls with Tracy requesting a quotation for the works stipulated as required in the re-assessment. 3 months later I am yet to receive the quotation.
  Job location: BS8
• 9

  24 Hour Drain Clearance

  Posted 23 March 2025

  Blocked manhole in garden, pressure washed to clear and disinfected area afterwards.

  Excellent service which was very quickly dealt with and customer service was brilliant, explained the issues and how to avoid the problem in the future.
  Verified reviewer

  Job location: BS20
• 10

  CCTV Surveys for Drains

  Posted 22 March 2025

  CCTV Drain Surveying

  A.M.S Drains were great from the get go, the staff in the office were lovely, the attending engineer arrived on time and was not only very polite but also very knowledgeable and helpful. The service I experienced was great, the job was completed with no hassle and I will be recommending this company to others.
  Verified reviewer

  Job location: BS35
• 0

  Posted 18 March 2025

  Did not respond

  I telephoned twice on separate days to ask for help with a blocked rainwater drain to a soakaway. I was told both times that they would call me back to make an appointment, but they never did.
  Verified reviewer

  Job location: BS8

  Response from A.M.S. Drain Services Ltd

  We tried to call the landline number supplied in order to book an appointment but, there was no reply.

• 5

  CCTV Surveys for Drains

  Posted 29 October 2024

  Good initially but very poor follow up

  I initially called AMS in to clear a blockage and carry out a CCTV survey, which they did and I was happy with the work carried out and the report. My issue has been getting them to come back and carry out follow-up work that they themselves recommended. Despite contacting the company five times over a period of around 6 weeks they have not got back to me. Each time I call they fob me off with a lame excuse and promise to call back but they never do. Overall, very frustrating and it feels like a company with no management or concern for its customers.
  Verified reviewer

  Job location: BS9
• 10

  CCTV Surveys for Drains

  Posted 01 October 2024

  Drain survey

  Excellent service and very helpful.
  Job location: BS8