EXELIXIS PROPERTY SERVICES LTD
Twickenham
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Customer Reviews
Write a review8.55 /10
Based on 26 reviews over the past 12 months
Quality of work
8.58
Reliability
8.42
Communication
8.65
What customers are saying
AI-generated from customer reviews over last 24 months
The majority of customers describe this service as professional, quick, and trustworthy for a range of jobs, including appliance repairs and building work. However, a number of reviewers have reported issues with communication and punctuality.
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Reviews (223)
10 Dishwasher Repair
Posted 12 April
Trustworthy and quick
The dishwasher stopped cleaning properly and we were worried we might need a replacement, but the engineer quickly found the issue and fixed it. Very professional, punctual, and clearly experienced. Communication was good throughout and the price was fair for the work carried out. The dishwasher is now working perfectly again. I would definitely recommend this company to anyone needing appliance repairs.Verified reviewerJob location: OX910 Fridge / Freezer Repair
Posted 12 April
Honest pricing and trustworthy
Fantastic service. Quick response, great communication, and very professional throughout. The engineer knew exactly what he was doing and repaired the drisge efficiently. Honest pricing and a trustworthy company overall. Highly recommended.Verified reviewerJob location: OX310 Appliance Services / Repair
Posted 12 April
Is very helpful!!
Is very helpful and professional services.Verified reviewerJob location: OX40 Electric Oven / Cooker Repair
Posted 26 February
Oven repair
Didn’t complete the work correctly and now ghost me and won’t respondVerified reviewerJob location: CM1RRupert LResponse from EXELIXIS PROPERTY SERVICES LTD
Hi Rupert, thank you for your feedback. We are sorry for the frustration caused. The engineer was on annual leave at the time, and unfortunately we were also abroad without access to the work mobile, which delayed our response. As soon as we returned, we contacted you and the matter was dealt with and closed. We always aim to support our customers properly and regret the communication delay in this case.
10 Washing Machine Repair
Posted 10 February
Excellent service and smooth project
We had Distinct Spaces carry out an extension for us. What we appreciated most was that we didn’t have to chase anything. Things happened when they said they would, and any decisions were dealt with sensibly. It felt calm and well controlled, which matters during this kind of work.Job location: B110 Electric Oven / Cooker Repair
Posted 07 February
Smeg oven repair
Loyd came and did an excellent job - very professional and friendlyVerified reviewerJob location: CM1RRupert L