Aspect
3.33/10
Chessington
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Customer Reviews
Write a review3.33 /10
Based on 1 review over the past 12 months
Quality of work
2
Reliability
8
Reviews (20)
3.33 Water Leak Detection
Posted 21 May
Avoid!! Avoid!! Avoid!!
Avoid. The company expects payment in advance, always a red flag. I raised a customer support query as I was double charged for materials. They took 10 days to reply, but in the meantime sent constant emails from "Credit Control" demanding payment. They then had the gall to attempt to add a late payment fee, even though THEY were the side that was late in providing the service.Job location: SW147 Plumber
Posted 28 December 2022
Repair underfloor heating.
Worst customer service ever. Plumber was fine but misdiagnosed, so didn't fix problem. They take the money instantly off the card on record (pre-invoice). Have been promised refund - four weeks and 10+ calls later, still no refund. Just excuses/lies. Shoddy beyond belief - will never use again. As I said - guys were fine - but you'll never see your money if any issues/refunds. Ombudsman should investigate.Verified reviewerJob location: TW11 Posted 14 December 2022
Quote 5*more then anyone else
Asked Apect to quote us for a job to fix a small leak between the soil pipe and the roof. They came in with a quote of £17k !!!!! When I asked for a break down and some clarification on how that number was arrived at I got no response even after chasing. As a reference I got quotes for the job around £3k including scaffolding. They charged £100 and then never followed up. They are just after your money for quotes and then make sure they price themselves out with little to no transparency.Verified reviewerJob location: SW610 Plumber
Posted 05 December 2022
Change kitchen tap
Great service - quick, professional, friendly. The plumber who attended, Martin, was a joy to deal with.Verified reviewerJob location: E310 Drain / Sewer Clearance
Posted 30 November 2022
Unblocking a drain
All done quickly and efficiently at the price quoted. Very pleasedVerified reviewerJob location: TW1710 Drain / Sewer Clearance
Posted 07 November 2022
Drain on front drive was completely blocked due to heavy rain.
Extremely happy with the service provided. Was kept informed of timing as to when the trades person will arrive. Michael was polite and courteous. Would definitely recommend.Verified reviewerJob location: NW7
