Authentic Appliance Repairs LTD

Reviews (188)

• 10

  First class service

  Posted 01 August

  Absolutely brilliant. Great communication, was able to book appointment the next day from inquiry. Whole repair sorted in two days and that included having to order the part. Will be recommending Raphael and the company to everyone.
  Verified reviewer
  Job location: SM1

  Response from Authentic Appliance Repairs LTD

  Thank you for your feedback, we are glad you are happy. Regards Authentic Appliance Repairs Ltd

• 10

  The service was simply impressive.

  Posted 31 July

  The service was simply impressive. From the prompt initial contact to the engineer arriving the next day, I felt reassured. I had problems with a Miele tumble dryer and a dishwasher and the engineer clearly knew his ‘stuff’. He quickly identified the problems (multi-tasking with both machines) and quickly fixed them. No fuss, no delays – just direct to the problem. I was quoted one call out price and that’s exactly what I paid. There were no hidden costs and I didn’t even need the extra parts as quoted by other tradesmen.
  Verified reviewer
  Job location: KT2

  Response from Authentic Appliance Repairs LTD

  Thanks for your feedback, we are glad you are happy . Regards Authentic Appliance Repairs Ltd

• 10

  Dishwasher repair and tumble dryer installation

  Posted 29 July

  Very happy with the service and products. Thank you to Authentic Appliance Repairs.
  Verified reviewer
  Job location: SM5

  Response from Authentic Appliance Repairs LTD

  Thanks for your feedback was a absolute pleasure. Regards Authentic Appliance Repairs

• 10

  Reliable and high quality repair

  Posted 22 July

  Very professional and friendly, provided excellent advice and support
  Verified reviewer
  Job location: SW9
• 10

  Great Phone Support

  Posted 22 July

  My machine errored out at the end of the day on Friday. They were super helpful walking me through how to unlock it and trouble - shoot the basics on my own to determine if repair is needed. In the end, I was able to fit it myself, but I couldn't have done it without their help. They were great!
  Verified reviewer
  Job location: EC1V

  Response from Authentic Appliance Repairs LTD

  We are glad you are happy with our service. We are happy to help in future. Regards Authentic Appliance Repairs LTD

• 10

  Good value for money

  Posted 12 July

  They were able to come the same day as my call. I was given a time frame. I received notification 20 mins ahead of arrival. Raphael was helpful, positive, identified the issue and tidied up afterwards. The charge was very reasonable.
  Verified reviewer
  Job location: SW13