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Baker Smith Limited

9.31/10

St. Albans, Hertfordshire

£1,000 guarantee T&Cs apply

Checkatrade member since August 2022

Skills

  • Smart Thermostats
  • Gas Safety Checks - CP12
  • Gas Central Heating Servicing / Repair
  • Gas Boiler Servicing / Repair
  • Emergency Central Heating Repair
  • LPG Central Heating Servicing / Repair
  • Gas Cooker Installation

Customer Reviews

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9.31 /10

Based on 32 reviews over the past 12 months

Quality of work

9.38

Reliability

9.28

Communication

9.28

What customers are saying

AI-generated from customer reviews over last 24 months

Customers frequently praise this company for being responsive, professional, and efficient, with staff often described as friendly and communicative. While the vast majority of feedback is positive, some customers have mentioned that the service is expensive, with a small number reporting unresolved issues.

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Reviews (237)

  • 10

    Bathroom & Kitchen Plumbing

    Posted 5 days ago

    Replace electric shower

    Original shower unit obsolete so no repair possible. They found a suitable replacement unit, collected it and made an appointment to install. They arrived on time, and installed it. Job completed and bathroom tidied up when finished. I would recommend this company
    Verified reviewer
    Job location: LU5
    Nigel H
  • 10

    General Plumbing

    Posted 1 week ago

    Cannot praise highly enough for overall experience with this company

    Baker Smith came to my rescue after a frightening experience with another company. They thoroughly inspected my hot water system and carried out repairs which involved draining the tank, removing a horrendous amount of scale and replacing the two immersions but saved me from having to replace the cylinder and pump. They also on a separate occasion replaced my shower bar and controls so I now enjoy a good hot shower and a supply of hot water at all times. Aaron was utterly professional, calm, polite, skilled and proficient. A caring, honest, simply outstanding company.
    Verified reviewer
    Job location: HA7
  • 10

    Emergency Plumber Service

    Posted 27 June

    Reliable, thorough and quick.

    Arrived promptly, fixed problem within 25 minutes then showed us a do-it-yourself fix for a second issue.
    Job location: WD25
  • 10

    Bathroom & Kitchen Plumbing

    Posted 17 June

    Bathroom Tap Replacement

    Baker Smith Limited responded very quickly to my job request and were really helpful from start to finish. Aaron arrived promptly, provided a professional service, and did a great job replacing my tap. He explained everything clearly and made sure I understood what needed to be done. There were a few extra challenges because of the age and unusual design of the bathroom, but Aaron worked through them and adapted as needed to get everything sorted. Thank you so much for your help!
    Verified reviewer
    Job location: EN5
    James T
  • 10

    Tap Repair

    Posted 15 June

    Repair leaking tap and pipe works

    Excellent service all round - very responsive to job request and completed the job the same day
    Job location: AL1
    Robert D
  • 10

    Shower Repair

    Posted 06 June

    Shower repair

    Very professional, responded very quickly. Triaged the problem fast and repaired everything quickly keeping us informed of what they were doing
    Verified reviewer
    Job location: LU6
    Christopher S

Photos

Company Info

Owner

Mr John Tabor

Ltd Company

4 years on Checkatrade

VAT Registered

Yes: 897610774

Domestic WorkCommercial WorkFree EstimatesCards AcceptedInsurance Work Undertaken24 Hour Call-out

Thank you for visiting our page!

Baker Smith Ltd - Plumbing & Gas Heating Engineers was established in 2007 by Mark Smith and John Tabor and between them they have over 70 years’ experience in the plumbing and heating field. This experience has enabled us to provide a service that satisfies the requirements of both our Private Clients, Managing Agents and Landlords alike. We are proud to have built secure relationships with all our clients over the years.

We are one of the leading plumbing and heating companies in & around the Hertfordshire with experienced plumbers always available on call.

We pride ourselves on our excellent customer service organised by our outstanding and friendly Customer Support Team who will cater to all your requirements.

All our engineers are fully qualified, most with Gas Safe qualifications, and they take pride in their work from start to finish be it a full central heating installation, complete bathroom or simply routine plumbing and maintenance. We apply the same attention to detail on each job we attend.

If required we can offer a completely free quotation for most of our services.

We are part of the Part “P” Register and Gas Safe Register. We are pleased to offer a 24/7 day/night call out service, providing emergency evening/weekend and bank holiday cover.

Our Customer Promise

  • We are tried, trusted and qualified in all aspects of plumbing, heating, boiler and bathroom

work.

  • We look after your home, taking care to leave it as tidy as it was before our visit.
  • Peace of mind is at the heart of everything that we do and we aim to deliver the best possible service and the simplest solutions.

Accreditations and awards

This trade passed up to 12 Checkatrade vetting checks

Member since August 2022

Individual checks

  • Identification

  • Proof of address

  • Financial

  • Qualifications and accreditations

  • County court judgement

  • Open source media

Business checks

  • Customer Reviews

  • Company trading history

  • Company duplication

  • County court judgement

  • Enhanced business check

  • Director checks

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