Basingstoke Softeners Limited Logo

Basingstoke Softeners Limited

Pamber Green, Tadley, Hampshire
+Approved member since 2013

Services and skills

  • Household Water Treatment

    3 skills


    Water Filters

    Water Softeners

  • Services

    3 services

    • Domestic Work
    • Commercial Work
    • Free Estimates


Customer reviews

Overall ratingin last 12 months

9.96Write a review
  • Workmanship9.96 out of 10
  • Tidiness9.99 out of 10
  • Reliability9.91 out of 10
  • Courtesy10 out of 10
Write a review

329 Total Reviews

The reviews below represent customers' views and not the views of Checkatrade

  • Water softener problem

    10Verified Review

    Engineer visited 1 hour after my phone call - excellent after care service. Problem was investigated and fixed.

    Location: RG23
  • Water softener service.

    10Verified Review

    Tim arrived on time and completed the work to complete satisfaction. Would recommend.

    Location: RG26
  • Problem, with high water level in water softener.


    Located and fixed problem - leaking elbow joint. Very thorough. Would highly recommend.

    Location: RG14
  • Water softener repair

    10Verified Review

    Excellent service from start to finish. Thank you.

    Location: RG29
  • Installation of new water softener

    10Verified Review

    Excellent timekeeping. Good communication and discussion on the work to be carried out. Pleasant, polite and tidy. There was a small glitch which was reported that evening - it was fixed before 09:00 the following morning. Very pleased with the service and the result.

    Location: RG25
  • Water Softener repair

    10Verified Review

    What I really like about Basingstoke Softeners is the immedate approach to repair rather than replace, when so many other companies take the reverse. The salt consumption was high and Tim arrived prompty at the time specified, gave it a full service, replaced the asirator kit and most importantly reset the regeneration clock which was out of sinc. Prompt, polite, tidy and efficient, what more can anyone ask for! Excellent

    Location: RG20

Company profile

  • OwnerGlenn Karpeta
  • Member Since2013
  • Public Liability InsuranceSelf-Certified
  • AccreditationsChecked
  • AddressChecked
  • IdentityNot Yet Checked
  • Checkatrade T&C'sSigned
  • VATYes: 642 0427 70
  • Company typeLtd Company

Company info

       Why Choose Basingstoke Softeners

·       We are Big enough to deliver the best the market has to offer and Small enough to care about each and every customer.

·       Our dedicated team of engineers and support staff value your custom, are passionate about delivering the best service and value to you, our customers every time, every day.

·       We are here to look after you, our customer in the long term

                          I.         We offer a discounted Health check with free parts replacement on the 5th anniversary of your water softener installation.

                         II.         We offer a 9-year anniversary Water softener check with free parts replacement before the parts warranty expires.

·       Salt delivered to your door by our very own Robert or Angela, tracked all the way from the time of order. Placed where you want it according to your delivery instructions.

·       Service response time 1 to 2 working days no matter the age of your water softener.

·       Continuously developing what we do to provide better value for you our customer.

Meet our dedicated team here

You don’t have to take my word for it here is a sample of our most recent reviews on Checkatrade:

“Simply The Best:”

“Had a new water softener installed and as a long standing customer, Mel was very helpful ….. Cannot fault Basingstoke Softeners at all and what an incredible team…..

“New water softener installed.”

“Great experience getting a new water softener installed……. Would 100% use again and would recommend anyone. Quick, quality, great communication.”

“Service of water softener.”

“Peter came to the house and was polite and efficient… explained what he was doing. And in our opinion went above and beyond to dela with the issues we had.”

you can read more on Checkatrade, here.

Glenn Karpeta

Managing Director

Basingstoke Softeners Ltd

Contact details

Accreditations and awards

United Kingdom Water Treatment Association

United Kingdom Water Treatment Association