BD Builder

Reviews (12)

• 10

  Kitchen

  Posted 16 September 2024

  Fitted the kitchen just how I wanted it and done the job very quickly and kept it very tidy, highly recommend.
  Job location: SE26
• 10

  Kitchen and wooden floors.

  Posted 30 November 2017

  They did a great job in a very tight schedule.
  Job location: SE8
• 10

  Fitted Wall draws.

  Posted 16 April 2017

  Very pleased with the quality of the work.
  Verified reviewer
  Job location: N8
• 9.75

  New kitchen, new bathroom, lounge refurbishment including skimming/plastering

  Posted 12 April 2017

  Excellent time keeping, good workmanship, finished to very good standard. Very confident about the outcome of work, no complaints whatsoever !!
  Job location: IG1
• 5.5

  Removal of old staircase and fitting a new staircase

  Posted 23 March 2017

  I called Besim to completely remove and refit my staircase. When removing the staircase, he left out some panels I questioned him on this, he responded by saying he didn’t quote for that, I was shocked I told him the whole job need to be new. His the ‘expert’ he should have asked/ questioned. What I considered part of the staircase Besim thought otherwise. Its uncalled for and unprofessional. The handrail he put up was too low. I asked him what's the minimum height should be and it he replied saying "800 to 850mm." Having checked building regulations, it states it should minimum 900mm. I told Besim that it should be 900mm he replied " who told you that?" Job got completed 2 days after the agreed timeframe. Staircase squeaks, door frame isn’t levelled. Besim wasn’t interested in fixing his mistakes. Not only did he fail to meet the deadline but the man has no clue of building regulations. I would never employer Besim again. I've had to call another carpenter to fix Besim problems.
  Verified reviewer
  Job location: E6

  Response from BD Builder

  I'm really sorry that the customer feels this way. In regards to overcharging; we agreed to fit a staircase only. After I fit the staircase, we agreed to do extra jobs, fitting floorboards and skirting boards not on the quote which had to be charged for. The customer thought that this job was included, but in the beginning I explained to him what was actually included. I even fixed his door frame, even though it wasn't on the quote. To call me unprofessional is shocking because when I received this feedback from him, I was surprised as I have more than 20 years’ experience and I've never had any complaints before. I even bought the materials with my money, and started the job without any deposit. He paid me everything, but in the beginning I bought the materials. I can't stop him from complaining, but I don't understand the reason. He couldn’t hire someone else to do the job as well as I could, I never leave a job unfinished and; I work with honesty and passion. I'm always very polite to customers and I never leave until the customer is satisfied. Again, apologies if he feels this way.

• 10

  Staircase railing.

  Posted 12 December 2016

  Besim is very polite and professional. Have done a wonderful job. I will recommend him. Thanks.
  Verified reviewer
  Job location: BR6