BFR Roofing

Reviews (78)

• 3.67

  Fascia / Soffits / Guttering

  Posted 11 June

  Poor Finish

  Poorly finished job, ive chased at least 6 times for snags to be fixed. After getting an external company in to inspect the work several flaws have been found: including 1 of the downpipes not having been connected to the wall, or to the drain. The guttering falls short of the roof end on at least 2 ends, and is pushing the bottom row of tiles up.I let Ashley know that my neighbours guttering had been accidentally damaged when accessing my roof via their garden and thats still not been assessed.
  
  Verified reviewer

  Job location: RG41
• 9

  Pitched Roofing Installation

  Posted 07 June

  Full roof replacement, new battens, tiles and roof lining

  BFR were clear from the outset, talked through all potential options and dealt with issues that arose from having a 60s roof. All workers very polite, punctual and took into account our family needs with the timing of work. Clear lines of communication were set up so that everyone on the project knew what was happening.
  Verified reviewer

  Job location: GU9

  R

  Alec T
• 10

  Emergency Roofing Service

  Posted 15 May

  Installing double vents for extractor fans

  We had to unexpectedly install two vents for extractor fans through our roof while the kitchen was installed. We had one day to do this and BFR accommodated our timeline and did a great job, would thoroughly recommend
  Job location: RG6

  R

  Hussan C
• 10

  Roofing Repairs

  Posted 12 May

  Roof repair

  BFR Roofing is efficient and professional. I’ll definitely recommend them to anyone who needs help with their roof.
  Verified reviewer

  Job location: GU6

  R

  Sophie
• 5.33

  Asphalt Roofing Repair

  Posted 10 May

  Good work

  The roofing work itself was completed to a good standard and I’m happy with the final result. However, the experience dealing with the staff was disappointing. Communication was unprofessional at times, and some of the workers came across as rude and dismissive. Unfortunately, the owner/manager was also very forward in the way they spoke and handled interactions, which made the overall experience uncomfortable. It’s a shame because the quality of the roofing work was solid, but customer service and professionalism really need improving.
  Verified reviewer

  Job location: GU15
• 10

  Roof Replacement

  Posted 29 March

  They got back to me promptly after my initial enquiry and always arrived on time.

  We felt we could trust Ashley and his team to do a good job replacing our roof. He reassured us that they would keep us updated on a WhatsApp group and that we could inspect the completed job after being let down in the past. He said the roof would be insured but is confident that it will last many years to come. The team were polite and tidy as well as reliable.
  Verified reviewer

  Job location: RG22