Reviews

  • 8.33

    Highly professional service

    Posted 6 days ago

    Biocraft provided a highly professional service when we needed to replace two porch posts that were rotting. From start to finish, everything was explained clearly, the work was completed to a high standard and communication by phone and email was prompt and efficient. We are delighted with the results and will consider Biocraft for any future works.
    Verified reviewer
    Job location: SN1

    Response from Biocraft South West

    Thank you very much for your feedback. We are so pleased that you are happy with the work, and it was a pleasure to work with you.

  • 8.67

    Extremely trustworthy firm

    Posted 13 February

    This was the second time Biocraft visited us to sort out a damp problem (different part of house) and as before they were polite and courteous and the works were carried out as planned with little mess. Clint explained everything thoroughly beforehand and I would not hesitate to recommend him and his team, they are expectational trustworthy
    Verified reviewer
    Job location: GL5
  • 10

    Excellent service

    Posted 16 January

    Clint and his team are very knowledgeable and professional and we would have no hesitation in recommending them, assuming we have no further damp issues in the areas treated. Given the comprehensive works and the ten year guarantee, we are certainly not expecting any. If you have issues with damp, we recommend you contact Biocraft South West for a comprehensive survey to fully diagnose the cause of the issue and therefore get a recommendation for the most appropriate solution. All the team on site were well briefed, well skilled, polite and friendly. Communication throughout was excellent.
    Verified reviewer
    Job location: BS8
  • Jane B
    10

    Professional damp survey

    Posted 14 July 2025

    I approached Biocraft to complete a damp survey on my house due to concerns we had. They asked us for what we'd specifically like them to assess and gave me a quote based on this. The surveyor was friendly, professional and informative, comprehensively answering any questions I had and providing me with lots of information. I received a written report of findings a week later. This has helped me to determine what work needs carrying out. I'd recommend Biocraft
    Verified reviewer
    Job location: SN5
  • 9.33

    Fixing a rising damp problem.

    Posted 14 April 2025

    All the people I dealt with were friendly, informative and have seemed to do a great job.
    Verified reviewer
    Job location: SN8
  • 10

    damp survey

    Posted 28 March 2025

    Detailed assessment and follow up survey. Surveyor was punctual, well informed and easy to deal with.
    Job location: BS48