Brilliance Services Limited

Reviews (18)

• 10

  Air Conditioning

  Posted 06 July

  Very experienced and knowledgeable, Recommend 100%

  After consulting with Frank over the phone prior to the work being carried out, I could tell he was very knowledgeable and experienced. I like to ask a lot of questions and Frank was very happy to answer all of them. He did an amazing job installing the Ac split unit. All trunking was done so neatly, even though our house had a few obstacles for him to work around, but he managed to do everything with perfection. Would definitely recommend his services and will be using him again for another couple of installations along with future services. He really is a kind, genuine person.
  
  Verified reviewer

  Job location: LU1
• 1

  Air Conditioning Repair

  Posted 26 June

  AIR Conditioning Service

  Frank came to the property and cleaned one of the units. In the second unit that was faulty he advised a full replacement of the motor and controller and quoted a large sum. Another engineer came and looked at the outdoor unit, cleared the weeds that had gone into the motor unit thereby stopping from functioning, cleared all the parts and got the air conditioning unit working perfectly. I think the job/diagnosis was poor and he stopped answering to messages and calls after that. I would not advise you to use this service.
  Verified reviewer

  Job location: HA5

  Response from Brilliance Services Limited

  You said the engineer you called has to untangle your frozen fan from leaves. That means my diagnosis was spot on, the only thing is I wasn't able to remove the thorny bushes from your unit, which wasn't my responsibility, I even had a couple of pricks trying to get the model number for the pricing of the parts which the Daikin internal diagnostic software was pointing me to replace. As for the pricing, you can compare my price with any company if they are meant to change a fan and a controller pcb on a return job. I didn't rush in to complete the job on your approval for few reasons.

• 10

  Air Conditioning Installation

  Posted 28 May

  Installation of conservatory air conditioning

  Used good quality products.He did not stop working he was efficient reliable and honest.He did excellent job and would highly recommend his work.He was also very organised no nipping out to buy parts.
  
  Job location: HP7

  R

  Jane B
• 10

  Air Conditioning Servicing

  Posted 26 May

  Extractor

  Very professional, honest and clean skilled work
  
  Verified reviewer

  Job location: NW1

  R

  Morgan M
• 10

  Air Conditioning Installation

  Posted 23 May

  Servicing, adding gas and testing the system

  Awesome and professional
  
  Job location: NW1

  R

  Morgan M
• 10

  Air Conditioning Servicing

  Posted 22 May

  Service of aircon.

  Frank has done an excellent job, was pleasant and knowledgeable about the service he was providing. The rates were excellent and he arrived on time. He carried out a thorough check and service and my unit is now working excellently. I use it for medication and health reasons and it’s very important for me to be able to rely on that. Frank has made me very confident that all is working well and I shouldn’t experience any problems. If was very nice to have that peace of mind. He also didn’t over charge me for things within the service that I didn’t need. Honest, reliable, clean and tidy
  Verified reviewer

  Job location: HP8

  R

  Paula C