Skills
- Air Source Heat Pump Installation - ASHP
- Emergency Central Heating Repair
- Gas Boiler Installation
- Gas Boiler Servicing / Repair
- Gas Central Heating Installation
- Gas Central Heating Servicing / Repair
- Gas Cooker Installation
- Gas Safety Checks - CP12
- Electric Gate Wiring
- Electric Heating
- Electric Radiators
- Electric Showers
- Electric Smart Thermostats
- Electric Sockets
- Electric Vehicle Charger Installation
- Electrical Contractors
Services
Customer Reviews
Write a review9.86 /10
Based on 19 reviews over the past 12 months
Quality of work
9.84
Reliability
9.89
Communication
9.84
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently praise this company's professional, reliable, and high-quality service. Their engineers are frequently described as polite and efficient, and are complimented for leaving properties clean and tidy.
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Reviews (332)
10 Central Heating
Posted 2 days ago
Boiler and tank system
CHG done a great job installing our new boiler and water tank about four years ago and they still service the system annually. Always punctual, thorough, clean and tidy. I have no need to go elsewhere.Verified reviewerJob location: SP710 Gas Cooker Installation
Posted 2 days ago
An Impressive Service
Extremely helpful. Re-routed a gas pipe and connected a LPG gas hob. Turned up on time on two visits. All very impressed with Julie in Customers Services & James the Gas Engineer. I will be going back to them for a LPG boiler service in due course. Thank you.Verified reviewerJob location: EX1310 Fault Finding
Posted 2 days ago
They are very competent
They turned up on the same day following our report of a leak, did a basic analysis and scheduled a time to come for the main fix promptly. Took only a 1/2 day, very neat workers, very polite, nothing to fault them. The price was very reasonable and my insurance company thought so and therefore paid up equally promptly.Verified reviewerJob location: DT710 Electrician
Posted 15 May
Tricky fault.
This was a tricky job with multiple faults traced and rectified. All the work was carried out to high standards, and the technician kept us updated as events unfolded. Good job, well done.Job location: BA20RMaurice Gee10 Electric Heating
Posted 26 March
A professional company you can rely on.
From the initial visit to assess our needs to the completion of the job we found all of the companies representatives to be polite, professional, knowledgeable and understanding of any questions we had. Most importantly the engineers were extremely conscientious and at the end of every day left our property tidier than they found it! We are so pleased we contacted CHG Southwest for their help.Verified reviewerJob location: EX128.33 Central Heating
Posted 26 March
Cautionary tale about oil level readings
Replacement of oil level on outside of tank as incorrect reading had resulted in oil running out. Disappointed by this as the level gauge had been replaced by this company recently but when I queried this the explanation was that the valve at the bottom had not been replaced and it was blocked. I feel that there has been some double charging here as the oil level tube has been replaced twice.Verified reviewerJob location: TA19
Photos
Company Info
Owner
Mr David Penn
Ltd Company
7 years on Checkatrade
VAT Registered
Yes: 230928515
We carry out a wide variety of works in the plumbing, heating and electrical industry from repairing leaks and dripping taps to the design and installation of full heating systems, EICRs and rewires.
Our services include:
- Gas, oil and LPG installations, servicing and repairs
- All general plumbing works - taps, cylinders, toilets, pumps, burst pipes etc.
- Genuine 24-hour callout service, 365 days a year
- Domestic and Commercial
- Landlords gas safety checks
- Water Softener installations, servicing and repairs
- Full and partial rewires
- EICRs
- Fault finding
- PAT testing
We also offer Service Plan cover for your heating system, giving you the reassurance that your boiler is being maintained annually whilst also giving you guaranteed callout within 24 hours if you need us.
You also have the option of spreading the Service Plan cost monthly over the year.
Accreditations and awards

This trade passed up to 12 Checkatrade vetting checks
Member since July 2019
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Qualifications and accreditations
County court judgement
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County court judgement
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