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CHG Southwest

9.86/10

Bridport, Dorset

£1,000 guarantee T&Cs apply

Checkatrade member since July 2019
5

Skills

  • Air Source Heat Pump Installation - ASHP
  • Emergency Central Heating Repair
  • Gas Boiler Installation
  • Gas Boiler Servicing / Repair
  • Gas Central Heating Installation
  • Gas Central Heating Servicing / Repair
  • Gas Cooker Installation
  • Gas Safety Checks - CP12

Services

Customer Reviews

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9.86 /10

Based on 19 reviews over the past 12 months

Quality of work

9.84

Reliability

9.89

Communication

9.84

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise this company's professional, reliable, and high-quality service. Their engineers are frequently described as polite and efficient, and are complimented for leaving properties clean and tidy.

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Reviews (332)

  • 10

    Central Heating

    Posted 2 days ago

    Boiler and tank system

    CHG done a great job installing our new boiler and water tank about four years ago and they still service the system annually. Always punctual, thorough, clean and tidy. I have no need to go elsewhere.
    Verified reviewer
    Job location: SP7
  • 10

    Gas Cooker Installation

    Posted 2 days ago

    An Impressive Service

    Extremely helpful. Re-routed a gas pipe and connected a LPG gas hob. Turned up on time on two visits. All very impressed with Julie in Customers Services & James the Gas Engineer. I will be going back to them for a LPG boiler service in due course. Thank you.
    Verified reviewer
    Job location: EX13
  • 10

    Fault Finding

    Posted 2 days ago

    They are very competent

    They turned up on the same day following our report of a leak, did a basic analysis and scheduled a time to come for the main fix promptly. Took only a 1/2 day, very neat workers, very polite, nothing to fault them. The price was very reasonable and my insurance company thought so and therefore paid up equally promptly.
    Verified reviewer
    Job location: DT7
  • 10

    Electrician

    Posted 15 May

    Tricky fault.

    This was a tricky job with multiple faults traced and rectified. All the work was carried out to high standards, and the technician kept us updated as events unfolded. Good job, well done.
    Job location: BA20
    Maurice Gee
  • 10

    Electric Heating

    Posted 26 March

    A professional company you can rely on.

    From the initial visit to assess our needs to the completion of the job we found all of the companies representatives to be polite, professional, knowledgeable and understanding of any questions we had. Most importantly the engineers were extremely conscientious and at the end of every day left our property tidier than they found it! We are so pleased we contacted CHG Southwest for their help.
    Verified reviewer
    Job location: EX12
  • 8.33

    Central Heating

    Posted 26 March

    Cautionary tale about oil level readings

    Replacement of oil level on outside of tank as incorrect reading had resulted in oil running out. Disappointed by this as the level gauge had been replaced by this company recently but when I queried this the explanation was that the valve at the bottom had not been replaced and it was blocked. I feel that there has been some double charging here as the oil level tube has been replaced twice.
    Verified reviewer
    Job location: TA19

Photos

Company Info

Owner

Mr David Penn

Ltd Company

7 years on Checkatrade

VAT Registered

Yes: 230928515

Domestic WorkCommercial WorkFree EstimatesCards AcceptedInsurance Work Undertaken24 Hour Call-out

We carry out a wide variety of works in the plumbing, heating and electrical industry from repairing leaks and dripping taps to the design and installation of full heating systems, EICRs and rewires.


Our services include:


  • Gas, oil and LPG installations, servicing and repairs
  • All general plumbing works - taps, cylinders, toilets, pumps, burst pipes etc.
  • Genuine 24-hour callout service, 365 days a year
  • Domestic and Commercial
  • Landlords gas safety checks
  • Water Softener installations, servicing and repairs
  • Full and partial rewires
  • EICRs
  • Fault finding
  • PAT testing

We also offer Service Plan cover for your heating system, giving you the reassurance that your boiler is being maintained annually whilst also giving you guaranteed callout within 24 hours if you need us.


You also have the option of spreading the Service Plan cost monthly over the year.

Accreditations and awards

This trade passed up to 12 Checkatrade vetting checks

Member since July 2019

Individual checks

  • Identification

  • Proof of address

  • Financial

  • Qualifications and accreditations

  • County court judgement

  • Open source media

Business checks

  • Customer Reviews

  • Company trading history

  • Company duplication

  • County court judgement

  • Enhanced business check

  • Director checks

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