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City Locksmiths Gwent Ltd

9.94/10

Newport, Gwent

Checkatrade member since May 2014
10

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Website

Services

  • Doors Opened / Unlocked
  • Emergency Locksmith Service
  • Lock Fitting
  • Lock Repair
  • Security Door Locks
  • Snap Locks
  • Window Lock Fitting
  • Window Lock Repair
  • Key Cutting
  • Digital Smart Door Lock Installation

Customer Reviews

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9.94 /10

Based on 28 reviews over the past 12 months

Quality of work

10

Reliability

9.93

Communication

9.87

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise this locksmith for being prompt, professional, and friendly. They are often commended for their quick and efficient service, clear communication, and high-quality workmanship.

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Checkatrade is not responsible for the summary or the opinions in it. For more information, please read the reviews themselves and learn more in our reviews policy.

Reviews (802)

  • 10

    Fantastic 5 🌟 star Service

    Posted 1 week ago

    Rang Nick today Sunday as we we're locked out. He answered his phone straight away and got to us in 15 minutes. After only 5 minutes he'd got our door open, We couldn't believe how quickly he done it. And we couldn't believe it when he said it was easy to open he knocked £30 off his original price. What a fantastic & friendly man Nick is. We'll recommend Nick to all our friends and family. 5 star 🌟 service.
    Verified reviewer
    Job location: NP20

    Response from City Locksmiths Gwent Ltd

    Thank you very much Shirley, I really appreciate your kind words & excellent review 👍. I appreciate you supporting a LOCAL independent locksmith company in Newport. Best Regards Nick

  • 10

    Excellent service

    Posted 09 August

    Absolutely over the moon with the service. Had a broken lock on my outbuilding. I rang Nick who was actually away at the time on a short holiday. He said he would be back the following day and would come straight over. As a man of his word he came on time and had the door open in minutes and and in less than an hour had a new lock put on. Would highly recommend 👌
    Verified reviewer
    Job location: NP26

    Response from City Locksmiths Gwent Ltd

    Thanks very much Ben for giving me a fantastic positive review today. It's always nice to here a customer with a positive attitude about me & my service is provided. Im the HIGHEST reviewed Locksmith company in Gwent so im glad you made the right choice.

  • 10

    5 * Service & Professional Locksmith.

    Posted 09 August

    We had Nick out today as our upvc door was jammed, He arrived on time and got the door open very quickly without any damage. Nick is a very friendly guy and professional. No up seĺling just clear pricing. The best locksmith around.
    Verified reviewer
    Job location: NP18

    Response from City Locksmiths Gwent Ltd

    Thank you very much Selina for giving me a fantastic 10/10 review today. I really appreciate customer's who appreciate an honest & professional locksmith company. I've been trading 16 years and have the most reviews in Gwent so im glad you me.

  • 9

    Fixed / replaced front door lock mechanism

    Posted 23 July

    Archie was a good communicator and very proactive, as well as being friendly and approachable throughout. Came around quickly and resolved the issue in good time as well as sorting out some alignment issues free of charge.
    Verified reviewer
    Job location: BS16

    Response from City Locksmiths Gwent Ltd

    Thanks for the review today, Im a LOCAL independent locksmith company. Best Regards Nick City Locksmiths Gwent Ltd

  • 10

    Front uPVC door required realignment and back door required new parts and realignment.

    Posted 18 July

    Nick responded really quickly to my request and was friendly & professional throughout. I was told what days were free and Nick accomodated my availability, no questions asked. When Nick arrived he got straight to work and made sure to explain what needed doing and why. He made me aware of cost and checked if that was OK before proceeding with the work. Even little details like having a card reader to make payment easier was a huge plus. Nick is great at his job and a great guy. Would definitely recommend and use him again in future.
    Verified reviewer
    Job location: CF23

    Response from City Locksmiths Gwent Ltd

    Thanks very much Sam for giving me a fantastic positive review today. I really appreciate you supporting me as a LOCAL independent locksmith. Best Regards Nick City Locksmiths Gwent Ltd

  • 10

    Fix patio doors

    Posted 16 July

    Brilliant experience. Work was carried out professionally and to a high standard. Excellent customer service and support and everything explained carefully. The issue was fixed quickly after contacting them. Would highly recommend this company. Nick did a brilliant job.
    Verified reviewer
    Job location: CF24

    Response from City Locksmiths Gwent Ltd

    Thank you very much Anne for giving me a fantastic positive 10/10 review today. I really appreciate your kind words & for using a LOCAL locksmith company in Cardiff. It's a shame that you previously had a bad experience before. Best Regards Nick

Photos

+175

Company Info

Owner

Mr Nick Durn

Ltd Company

11 years on Checkatrade

VAT Registered

Yes: 399351155

Domestic WorkCommercial WorkFree EstimatesCards AcceptedInsurance Work Undertaken24 Hour Call-out

Im NICK DURN from City Locksmiths Gwent Ltd and ive been trading since 2009.

I'm originally from Gloucestershire but now live in Newport since 1988.


I've lived in the UK all my life & I'm Fully Insured.

DBS Checked (2023). All areas covered including NEWPORT - CARDIFF & BRISTOL


Before using a locksmith ask to see they're DBS certificate & paperwork for they're qualifications ask a lot of companies haven't got them they just say they have.



I'm fully experienced with GENUINE [Companies House] 15 years experience [2009] in uPVC door & window repairs including full upgrades on old uPVC doors.


I am the HIGHEST INDEPENDENTLY reviewed Locksmith in Gwent & never mis-quote on my prices EVER........ If on arrival the job is different to the customers information, then I will re-quote on arrival prior to any work starting.


I only use quality parts on every job, so the customer is happy & I give a THREE YEAR GUARANTEE.


I drive a new sign written van & wear sign written workwear for a professional business.


You can feel rest assured that every job is professionally completed every time with a 3-year parts guarantee.

: Remember buy cheap buy twice.


Guaranteed Locksmiths Who Live Locally 100% & NOT miles away, Support Local Locksmiths & keep the business local.

Reasons to use City Locksmiths:


  • 15 Years Experience - Since (2009)
  • DBS Checked in (2023)
  • Smart Locks - Fob & Blue Tooth entry
  • uPVC Door & Window Specialists & repairs & upgrades.
  • Composite - uPVC - Windows - Conservatories - French Doors.
  • Garages - Sheds - Out Houses
  • Mortice / Sashlocks / Deadlocks BS 3621
  • Cylinders Oval/Euro - Snapsafe / Ts007 3* Brisant Ultion £2,000 Guarantee (Antisnap)
  • Local Mul t Lock & ABS High security Ts007 3 🌟 star cylinders supplied & Fitted
  • Card payments - Cash - PDQ Available - Bacs Payments

This trade passed up to 12 Checkatrade vetting checks

Member since 2014

Individual checks

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  • Proof of address

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  • Qualifications and accreditations

  • County court judgement

  • Open source media

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  • Company trading history

  • Company duplication

  • County court judgement

  • Enhanced business check

  • Director checks

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