Reviews

  • Stephen C
    10

    Premium price for premium service

    Posted 06 July

    Neos fitted in-line pumps to the water supply to the top floor bathroom of our house, as the water pressure was so poor. You pay a premium price for a premium service. I was very impressed, not only by the expertise of the plumbers, but also by the way that they were able to send in an electrician, a carpenter and a painter, with no delay, to provide the other services required to leave a really professional job.
    Verified reviewer
    Job location: NW1
  • 10

    Neos Engineering - Efficient as Ever

    Posted 26 February

    Neos did a very good job installing a new water filter at my apartment. Brooke booked the job and arranged the engineer - it was not easy since arrangements had to be made to suit tenants. Engineer Oliver attended and did the job liaising with me by phone as to access to the apartment. As is usual with Neos, I received a full job report setting out the work done.
    Verified reviewer
    Job location: NW4
  • Peter D
    10

    Replacing shower thermostatic cartridge

    Posted 26 February

    Excellent, friendly efficient service from both the office and from Ollie the plumber. Would unhesitatingly use again.
    Job location: E1
  • 10

    The best in the business!

    Posted 14 January

    Very easy and efficient to work. Couldn't recommend highly enough!
    Job location: W1T
  • 10

    Prompt, professional and friendly service

    Posted 14 November 2025

    Neos carried out my annual boiler service recently and, as in previous years, I found the service professional and reassuring. Making the appointment was easy with friendly and prompt communication with the office and the follow up documentation was sent promptly. I have also had cause to call Neos out for emergency work in relation to leaks and again have found the service to be prompt, reliable and thorough.
    Verified reviewer
    Job location: WC1H
  • 9.67

    Quick and efficient

    Posted 30 August 2025

    Great experience - Brooke was super helpful in arranging someone to come round for an urgent bathroom issue asap, and then Alex managed to fix the issue then and there. Would definitely use again.
    Verified reviewer
    Job location: E9