Complete Heating Care Limited
Nottingham, Nottinghamshire
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Customer Reviews
Write a review0 /10
Based on 1 review over the past 12 months
Quality of work
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Reviews (10)
0 Central Heating
Posted 26 December 2025
Warning
One of the owners of this business is a massive racist - DO NOT USE THIS COMPANY, ESPECIALLY IF YOU ARE NOT WHITE.Job location: NG1610 Central Heating
Posted 03 April 2023
Faulty/damaged radiator fitting and pipe joint
Recommended by a friend. Came earlier than expected the same day we contacted them. Saw it. Explained it. Fetched the required part. Installed. Repressurised heating system, bled radiators and left everything clean tidy and working. Excellent.Verified reviewerJob location: NG2110 Central Heating
Posted 19 August 2022
No Hot water or heating
Awesome.. Diagnosed soon as he saw. Friendly and professional and polite.. Would recommend 5*Job location: NG80 Posted 31 January 2022
Central heating and fitting bathrooms
Scott Barber was employed to work on my barn conversion, on the day he was finishing my job he left someone else to balance the radiators, this person left 5 minutes later and hence one of the radiators doesn't get warm. Scott blames the faulty valves (all 6 of them) and has promised to come back but since then the bath waste has leaked and flooded the kitchen and he is now not answering his phone to me, probably a faulty part though again, it's a bad workman that blames the tools. And yes, he's been paid! I've got someone else in to finish the job, how embarrassing.Verified reviewerJob location: DE4Response from Complete Heating Care Limited
We are shocked and very disappointed that this customer feels she needs to leave such a bad review. Where the facts are incorrect. We carried out the plumbing and heating installation at their holidays let barn conversion. We did a lot of extra work and helped out to find trades to help complete the project and all ways tried to help where we could. We installed bathroom units when this was not on the original quote and did not charge extra. We also piped up the kitchen sink and installed 2 outside taps (which i only asked for the materials cost). The job was finished heat tested and working fine. The customer contacted me about 3 weeks after to inform me that some of the radiators where not working. When checking the heating I found that 4 of the thermostatic radiator valves where faulty and needed changing (customer supplied radiators and valves). We did not charge for this visit. We have never been contacted about a leak from bathroom and they were all tested correctly. We were paid by the customer - but not for the materials and any of the extra work we completed. I have been a self employed plumber and heating engineer for the last 19 years. I pride myself on my work, and my reliability.
10 Posted 13 September 2021
Ignition Lockout
I called Scott and answered pretty much straight away. He came round the same day and fixed two issues with the boiler within an hour with even running out and getting a part. Super polite, helpful, efficient and a good price. I would highly recommend.Verified reviewerJob location: NG310 Posted 08 July 2021
Gas certificate and condition report
Amazing guy knows what hes doing found the fault straight away 5 stars palVerified reviewerJob location: NG7
