Concept

Reviews (116)

• 10

  Builder

  Posted 15 May

  Repair of Cracks in Internal Walls

  We engaged Chris to undertake repairs to an internal wall which had cracks in the rooms on both sides. From the outset Chris was very assuring and knowledgeable. He and his team turned up when they promised, the project went to plan, and both sides of the wall were stripped back, EML sheets were fixed in place, and the walls were replastered. The work was very well organised, everyone knew their roles, and the site was kept as clean as possible. Work was completed on time and to budget. We can thoroughly recommend Chris and Concept.
  Verified reviewer

  Job location: KT23
• 10

  Builder

  Posted 12 January

  Roof replacement

  Chris done a superb job and was great at keeping me up to date at all times with the job and progress. Really happy with the job and the clean up afterward was perfect. Really pleased with everything. Thank you!
  Verified reviewer

  Job location: KT15
• 9.67

  Builder

  Posted 30 September 2025

  Excellent communication, high standard of work.

  Chris came to us to install a new window and we could not be happier. He was upfront and communicative about costs and timelines, he stayed on top of suppliers and let us know how they were getting on, he arrived exactly when he said he would and completed the work to a high standard. Overall an excellent experience and we would definitely use Concept again if we have future building work.
  Verified reviewer

  Job location: GU24

  R

  Jonathan E
• 10

  Builder

  Posted 23 July 2025

  Concrete removal

  Excellent communication and quality of work completed
  Job location: KT22
• 9.67

  Refurbishments

  Posted 29 May 2025

  Front door fitting including frame

  After me choosing the door design from various catalogues, Chris and his Concept team got straight to work ordering it, then when delivered, installing it, keeping me regularly posted along the way. However, I was unhappy with the short leverage of the delivered door’s internal locking mechanism. Despite several efforts by Chris to make it open any easier, then chasing the manufacturers to replace it, Chris replaced it himself. Initially temporarily, then permanently. In doing so, I felt he went the extra mile to get what the customer wanted, whilst keeping me informed of progress throughout.
  
  Verified reviewer

  Job location: KT12
• 10

  Extensions / Conversions

  Posted 23 March 2025

  Kitchen Extension

  Chris and his team done an excellent job. Great communication and really tried hard to make things as smooth as possible. Chris helped me keep my washing machine as long as possible even though it was in the way, but would do what he could to help me while the building works was happening. Definitely will be using Chris again and highly recommended!
  Verified reviewer

  Job location: KT15