Connected Gas, Heating & Water Limited
Skills
- Air Source Heat Pump Installation - ASHP
- Ground Source Heat Pump Installation - GSHP
- Ground Source Heat Pump Servicing / Repair - GSHP
- Air Source Heat Pump Servicing / Repair - ASHP
Customer Reviews
Write a review353 total reviews
Connected Gas, Heating & Water Limited has not received any new reviews in the last 12 months, so no overall rating is available.
Reviews (353)
10 Plumber
Posted 03 October 2025
efficient honest and reliable
neil came and diagnosed fault and rectified it when other people could not , he is very professional , honest and above all extremely good at his job i would highly recommend him jus brilliant service i cant thank him enoughVerified reviewerJob location: SR710 Central Heating
Posted 03 July 2025
Boiler installation
Work carried out exactly as required and on time. A subsequent water leak was promptly dealt with. Maybe someday they'll return the pen they borrowed to write the invoice? :)Verified reviewerJob location: DH610 Gas Boiler Servicing / Repair
Posted 01 June 2025
Valve was passing on the boiler.
Great workmanship, on time and really friendly, explained what work was being carried out.Job location: TS2610 Air Source Heat Pump Installation - ASHP
Posted 30 May 2025
Cleaned and flushed the Heat Exchanger and replaced the existing Magnetic filter with a larger one.
From initial contact, to completion, both the service provided and communication were excellent throughout. Each stage of the repair was explained, which gave me a better understanding of why the problem occurred and what to look out for in future. All in all a very positive experience from start to finish. Wouldn't hesitate in recommending to friends and family.Job location: TS2110 Gas Boiler Servicing / Repair
Posted 23 May 2025
Had two valves changed and a service on the boilers
Great from the start! Quick response over the App and came out two days later found the problem then came out the next day and completed the work! Great price as well!Job location: TS2610 Gas Boiler Servicing / Repair
Posted 25 February 2025
Boiler serviced and some thermostatic radiator valves replacing
They arrived on time and kept me informed of their findings. Completed the job efficiently and tidied up after themselves. There is an issue with the boiler and as it is still under guarantee they contacted Baxi for me and have arranged for someone to come out in a couple of days time. I feel they went above and beyond what I expected today and I am very happy to recommend them to everyone.Verified reviewerJob location: TS26
Photos
Company Info
Owner
Mr Neil Armstrong
Ltd Company
13 years on Checkatrade
VAT Registered
Yes: 835004557
Domestic WorkCommercial WorkFree EstimatesCards AcceptedInsurance Work Undertaken
We are a local family business based in Easington, offering quality service from friendly, helpful staff. We cover Sunderland, Durham and surrounding areas. We are registered with both check a trade and Durham County Council registered traders scheme and have fantastic ratings from previous customers with both which can be viewed online.
Accreditations and awards

Greendeal Approved