Connected Gas, Heating & Water Limited
Services
Customer Reviews
Write a review10 /10
Based on 2 reviews over the past 12 months
Quality of work
10
Reliability
10
Communication
10
What customers are saying
AI-generated from customer reviews over last 24 months
Connected Gas & Heating receives high praise for their prompt service, efficient workmanship, and clear communication, with customers frequently highlighting the team's politeness and professionalism. A small number of customers mentioned issues with responsiveness during the quoting process.
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Reviews (353)
10 Plumber
Posted 03 October 2025
efficient honest and reliable
neil came and diagnosed fault and rectified it when other people could not , he is very professional , honest and above all extremely good at his job i would highly recommend him jus brilliant service i cant thank him enoughVerified reviewerJob location: SR710 Central Heating
Posted 03 July 2025
Boiler installation
Work carried out exactly as required and on time. A subsequent water leak was promptly dealt with. Maybe someday they'll return the pen they borrowed to write the invoice? :)Verified reviewerJob location: DH610 Gas Boiler Servicing / Repair
Posted 01 June 2025
Valve was passing on the boiler.
Great workmanship, on time and really friendly, explained what work was being carried out.Job location: TS2610 Air Source Heat Pump Installation - ASHP
Posted 30 May 2025
Cleaned and flushed the Heat Exchanger and replaced the existing Magnetic filter with a larger one.
From initial contact, to completion, both the service provided and communication were excellent throughout. Each stage of the repair was explained, which gave me a better understanding of why the problem occurred and what to look out for in future. All in all a very positive experience from start to finish. Wouldn't hesitate in recommending to friends and family.Job location: TS2110 Gas Boiler Servicing / Repair
Posted 23 May 2025
Had two valves changed and a service on the boilers
Great from the start! Quick response over the App and came out two days later found the problem then came out the next day and completed the work! Great price as well!Job location: TS2610 Gas Boiler Servicing / Repair
Posted 25 February 2025
Boiler serviced and some thermostatic radiator valves replacing
They arrived on time and kept me informed of their findings. Completed the job efficiently and tidied up after themselves. There is an issue with the boiler and as it is still under guarantee they contacted Baxi for me and have arranged for someone to come out in a couple of days time. I feel they went above and beyond what I expected today and I am very happy to recommend them to everyone.Verified reviewerJob location: TS26
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Company Info
Owner
Mr Neil Armstrong
Ltd Company
13 years on Checkatrade
VAT Registered
Yes: 835004557
We are a local family business based in Easington, offering quality service from friendly, helpful staff. We cover Sunderland, Durham and surrounding areas. Our highly trained, gas safe engineers pride themselves in high quality service, installing full new heating systems, replacing boilers, servicing and maintaining heating systems, repairs and more. We are registered with both check a trade and Durham County Council registered traders scheme and have fantastic ratings from previous customers with both which can be viewed online.
Services:High Efficiency boilers and controls installed
Full Central Heating Systems
Gas Appliance Servicing and Repairs
Unvented Hot Water Cylinders
Landlord CP12 Gas Certificates
Green Deal Installer
Free Estimates
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since March 2013
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