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Cre8 Electricity & Plumbing

9.61/10

Croydon

Checkatrade member since August 2011
10

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Services

Electrical Installation Condition Report - Safety Checks - EICR

Customer Reviews

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9.61 /10

Based on 66 reviews over the past 12 months

Quality of work

9.83

Reliability

9.58

Communication

9.41

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise the electricians for being professional, knowledgeable, and punctual, delivering high-quality and tidy work. A few reviewers mentioned issues with office communication, billing, and the pricing of follow-up work.

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Reviews (843)

9.67
EICR and fuse box replacement
Posted 10 August
Contractors arrived promptly, and carried out the work in the described time. Communications with the office were very good. The pricing was transparent and the work was carried out for the quoted price. Happy with the quality of the work.
Verified reviewer
Job location: SE15
5
Great Electrician, Poor Transparency
Posted 09 August
The electrician was excellent – friendly, knowledgeable, and someone I’d happily recommend. Sadly, the company’s hidden charges and poor transparency let the experience down. Extra fees for receiving an EICR in under seven working days were never mentioned upfront, and a £50 parking charge felt unreasonable. What was agreed verbally and by email didn’t match the final bill, so I wouldn’t use them again despite the great on-site service.
Verified reviewer
Job location: SW9
Response from Cre8 Electricity & Plumbing
We are shocked at your review. As yet we have not received payment from you for the extensive report that we have delivered back to you, despite our chasing. Our terms/prices are completely transparent, included in all communications and verbally.
9.33
Electrical condition report
Posted 02 August
Efficiently carried out and easy to understand report provided - process was very easy
Verified reviewer
Job location: CR0
10
EICR report
Posted 28 July
EICR carried out very thoroughly with key points for us to follow up on. Would 100% recommend
Job location: SW17
10
Best Professional Service throughout
Posted 13 July
Hassan was very helpful to arrange time and payment method. Tristan was very skilled and kept me well informed. Very thorough and accurate completed work.
Verified reviewer
Job location: SE27
10
Excellent electrical service (EICR and rewiring)
Posted 11 July
Dan, Kevin and the rest of the team were superb. We originally wanted to get light fixtures changed but it was soon seen that the wiring was not safe. The team quickly came up with a plan of action to help rectify issues with our wiring and other bits (EICR done as well). They were able to complete the work quickly and to an extremely high standard. Throughout the process they were great at communicating about what needs to be done and why and always very tidy. I cannot recommend them enough.
Verified reviewer
Job location: SM1
Response from Cre8 Electricity & Plumbing
Thanks for the kind feedback, it really does mean a lot to us. We always try our best to deliver a great service and are glad that you're happy.

Photos

C.U replacement for some offices. Perfect fit!

+126

Company Info

Owner

Mr Stephen Thorne

Ltd Company

14 years on Checkatrade

VAT Registered

Yes: 142060949

Domestic WorkCommercial WorkFree EstimatesCards AcceptedInsurance Work Undertaken

Cre8 Electricity and Plumbing.

As NICEIC approved contractors, we pride ourselves on good reputation, great customer service, honest and professional advice. We currently have a team of 9 engineers, so can be very reactive.

Our engineers are fully qualified, and all works are carried out in keeping up with the wiring regulations.

All our engineers are polite, courteous and understanding at all times, with vans well stocked with most basic items frequently needed in reactive works, meaning most jobs can be completed there and then. We promise to keep mess to a minimum and tidy up after all works.

Screwfix Britain's Top Tradesman.

Domestic and commercial electrical works undertaken at a variety of installations, including but not limited to: