Crown Quotes Ltd

Reviews (6)

• 10

  Drain Repair

  Posted 04 July 2023

  Fantastic Company!

  Fantastic service! I could not recommend this company highly enough. Turned up on time, solved issue that no other contractor solved and left my property clean and tidy all done for fair and reasonable price.
  Verified reviewer

  Job location: N1
• 0

  Posted 28 June 2023

  Bully

  Came on site. Assessed the brief. It wasn’t as simple as described which was not unreasonable. Client then asked for quote to do work, however engineer then spent c two hrs on site coming up with a plan. When engineer asked for £350 for the quote became v aggressive when told to leave the house.
  Verified reviewer

  Job location: SW12

  Response from Crown Quotes Ltd

  Dear Customer, We are very surprised by this feedback as our team had spoken to you on the phone and you understood the work that needed to be carried out as well as the applicable charges. We always speak to our customers and explain charges beforehand. You had a badly damaged and defective drain that had never been investigated properly. Our engineer was on site carrying out the necessary investigation works so that he could repair. Our engineer would never be on site for 2 hours coming up with a plan as you clearly saw him working. Our engineers are passionate about what they do but are not bullies nor are they aggressive. Nevertheless, please feel free to get back in touch if you need us to continue with the repair work. All the very best and we are always here if you need us.

• 6.25

  Drain / Sewer Clearance

  Posted 01 June 2023

  Sink unblock jetting and vacuum

  Arrived 2 hours late, charged £115 more (before VAT) than fixed price quoted when job was assessed on site, were not tidy.
  Verified reviewer

  Job location: E2

  Response from Crown Quotes Ltd

  Dear customer, First of all, thank you for your feedback. It is very much appreciated. In regards to the lateness we apologise; our engineer was stuck in unexpected traffic, getting to jobs on time is highly important to us but as you can appreciate when working in busy London traffic can get the better of us sometimes. You were told from the start you would be charged a callout charge then quote after investigation your job was quite a complex one. We properly fixed your issue as you complained several plumbers had come out and never fixed it, with us you will have no comebacks! Wishing you all the best and here if you need us.

• 9.75

  Drain / Sewer Clearance

  Posted 08 February 2023

  Sewage clearance

  Great company, great service quick response will definitely use again if I have a blockage. Will also be recommending Crown Quotes to family and friends.
  Verified reviewer

  Job location: E16
• 9.75

  Drain / Sewer Clearance

  Posted 04 August 2022

  Blocked gullies

  Great communication with Crown, straightforward, prompt and polite, and competitive pricing clearly stated from the start. Flexible time to help my schedule. Sid arrived, was polite and explained the process and possibilities. He clearly knows drains :) Thankfully jetting shifted the blockage. Sid cleaned up, all done within half an hour. A great relief. Thank you.
  Verified reviewer

  Job location: SE4
• 10

  Posted 21 July 2022

  This average score is based on 20 third party web reviews

  N/a
  Job location: SN15