Homeowner

Review a tradeHomeowner advice centreFind your expertSaved trades

Trades

Join CheckatradeAdvice centreLog in to member's area
Leave a reviewDownload app
Trade cover image
Trade profile image

See all photos

Cypher Locksmiths & Glaziers

9.98/10

Stourbridge, West Midlands

£1,000 guarantee T&Cs apply

Checkatrade member since June 2017
5

Accepts Checkatrade Pay

Request a quote
Website

Skills

  • Glazier
  • Glass Restoration
  • Leadwork

Customer Reviews

Write a review

9.98 /10

Based on 58 reviews over the past 12 months

Quality of work

9.98

Reliability

9.97

Communication

9.98

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise this tradesperson for their professionalism, excellent communication, and high-quality work. He is often highlighted for being friendly, reliable, and providing a speedy and efficient service.

Was this helpful?

Checkatrade is not responsible for the summary or the opinions in it. For more information, please read the reviews themselves and learn more in our reviews policy.

Reviews (581)

  • 10

    Doors Opened / Unlocked

    Posted 09 June

    Best locksmith in stourbridge

    I called Cypher Locksmiths & Glaziers as I couldn’t open my back door due to the mechanism failing. James was excellent on the phone giving me an approximate quote. Communication was excellent. He arrived when he said and fixed the door efficiently, he also replaced the barrel on request. He made sure the door was aligned and that everything was working perfectly. Really nice man. I highly recommend to anyone who needs a locksmith. His number is now saved in my phone if ever I need a locksmith and to recommend to my family and friends. Five star!
    Verified reviewer
    Job location: DY9
  • 10

    Composite Front Doors Repair

    Posted 09 June

    perfect job completed

    James was very competent, helpful and professional
    Verified reviewer
    Job location: DY8
    Fran G
  • 10

    Window Lock Repair

    Posted 04 June

    Gain access and replace window lock.

    James was really quick to respond to my request. He gave me a great price and was able to complete the job immediately on my acceptance. It didn't turn out to be as straightforward as first thought but he did the job effectively and at the quoted price. I would highly recommend him and wouldn't hesitate to use him again.
    Verified reviewer
    Job location: DY13
    Christine C
  • 10

    UPVC Windows Repair

    Posted 04 June

    PVC window repair

    James could not have been better. Responsive, fair on price, work carried out to a high standard and cleanly. Highly recommended 10/10
    Job location: B29
  • 10

    Double Glazing Repair

    Posted 03 June

    Very impressed

    Have used Cypher twice in as many days for two separate jobs. One was a window replacement today. Really pleased with workmanship and professionalism. Thank you James..
    Job location: DY8
  • 10

    Composite Front Doors Repair

    Posted 30 May

    Very good professional job, good communication, impressed

    Cypher mended my composite front door and locking handle, plus sorted a gap in my conservatory doors. very quick, very professional, very pleased.
    Verified reviewer
    Job location: DY8
    Fran G

Photos

+104

Company Info

Owner

Mr James Chattaway

Sole Trader

9 years on Checkatrade

VAT Registered

No

Domestic WorkCommercial WorkFree EstimatesCards Accepted24 Hour Call-outInsurance Work Undertaken

Cypher is a professional glazing and locksmith specialist with over 15 years of trade experience, serving homeowners and businesses.

We deliver security-focused solutions with precision, care, and respect for your property. Whether attending an emergency or completing a planned repair, our priority is restoring safety and peace of mind.

⸻

We provide 24/7 emergency glazing, window repair, and locksmith services, including:


Glazing & Window Repairs

• Emergency boarding

• Double glazing unit replacement (misted or failed units)

• Window glass repairs and replacements

• Cracked or smashed window repairs

• uPVC window repair and adjustment

• Hinges, handles, and window mechanism repairs

• Drafty, stiff, or misaligned window correction

• Toughened and laminated safety glass installation

• Shopfront glass repair and replacement

• Cat flap installation in sealed units

• Energy-efficient glazing upgrades


Locksmith Services

• 24/7 emergency lockouts

• Locked out of house, flat, or business premises

• Non-destructive entry where possible

• Lock repairs and high-security upgrades

• Anti-snap cylinder upgrades

• uPVC door lock and mechanism repairs

• Multipoint lock, gearbox, and handle repairs

• Snapped key extraction and jammed lock repairs

• Burglary repairs and security improvements

• Door realignment and closing issues corrected


We cover both urgent and non-urgent work across the local area.

⸻

Why Choose Us?

With over 15 years of experience and more than 1,000 five-star reviews across in multiple platforms, Cypher has built a strong reputation for reliability and professional workmanship.

Customers value our prompt response, clear communication, and the care taken to leave properties secure and tidy. We use quality parts and proven techniques to ensure lasting results.

Thank you for taking the time to view our profile, James.


This trade passed up to 12 Checkatrade vetting checks

Member since June 2017

Individual checks

  • Identification

  • Proof of address

  • Financial

  • Qualifications and accreditations

  • County court judgement

  • Open source media

Business checks

  • Customer Reviews

  • Company trading history

  • Company duplication

  • County court judgement

  • Enhanced business check

  • Director checks

More tradespeople