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Dartford Plumbing (DPMS) Ltd

Name: Dartford Plumbing (DPMS) Ltd
Address: Dartford, Kent
Rating: 0

0/10

Dartford, Kent

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Customer Reviews

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0 /10

Based on 1 review over the past 12 months

Quality of work

Reliability

Reviews (53)

0
Boiler service
Posted 02 May
Really disappointed with DPMS. As a loyal customer of many years. I booked a service for my boiler as I do every year and received a confirmation email. After speaking with them on the day of the appointment they informed I was not on their system although I had the confirmation. I informed I had used a days AL to be off however they said they would not honour the appointment and could I take another day off. I think this is poor service to a regular customer when it is their mistake. Sadly I will not be using them again.
Verified reviewer
Job location: DA7
10
leak in pipe
Posted 16 March 2024
Jamie arrived promptly, was friendly and professional. He located the pipe leak quickly and did a good job in fixing it. I would use this company again
Verified reviewer
Job location: DA1
2.25
Engineer came out to see what the problem was with the boiler
Posted 07 February 2024
My experience that I recently had with this company is that they are not a trustworthy plumbing and heating company at all that I could recommend very dis honest and deceiving. I even asked the receptionist lady to get their manager to phone me back regarding this issue as I was told he would and until now he hasn’t even bothered has not given me any apology whatsoever regarding this issue about his incompetent heating technician. I wouldn’t recommend to my family or friends what they have done to me in unnecessary costs put on me for nothing. Totaling in £635 for a heat exchanger and labor
Verified reviewer
Job location: DA1
10
Service of boiler
Posted 31 December 2023
Always on time and very professional. Can totally rely on this company who offer an excellent reasonable service.
Verified reviewer
Job location: DA9
10
Boiler servicing / radiators
Posted 19 October 2023
Highly recommended, service was professional and efficient, our gas engineer Gary has been brilliant on dealing with some additional issues along the way!
Job location: DA5
9.25
Redo sink waste
Posted 28 June 2023
Good job done
Verified reviewer
Job location: DA8