Reviews

  • Bea G
    0.33

    Engineer Abandoned Job, Unfair Charge, Won't Refund

    Posted 1 week ago

    Oven not heating: Engineer couldn't remove hob screw, abandoned job claiming safety concern about gas element. We removed it safely with basic tools later, proving safety wasn't the real issue. £30 return visit entirely due to engineer's failure. They say a second visit is necessary if they don't have parts, but we'll never know as engineer never accessed appliance. They had cooker model from day 1. Upfront phone payments with no receipt. Booked via Checkatrade (CAT), verbal quote only, no written terms, never referred to web. Complained to CAT with evidence. Refused to refund. Don't use them.
    Verified reviewer
    Job location: BN10
  • 10

    Service and efficiency are the bywords for DB

    Posted 01 June

    The service I received from Michelle who researched the model of Shark vacuum cleaner which would best suit me was amazing. I phoned during the morning of 27 May, and explained my requirements to her. Michelle researched which model would best suit me and called me back a few hours later. I checked the descriptions of the model she recommended on the internet and decided it would definitely meet my needs. I then called her back, purchased the model over the phone and it was delivered to me less then 1 hour. The service received by your company was, as always, first class.
    Verified reviewer
    Job location: BN20
  • Tom F
    7.67

    Thanks to personable engineer all sorted

    Posted 28 May

    Despite an irritating initial hiccup the engineer returned only a short while later with the correct part and fixed my washing machine. He was pleasant and worked quickly.
    Verified reviewer
    Job location: BN20
  • 10

    Excellent and Reliable

    Posted 09 May

    Excellent hoover service - very fast. Perfect.
    Job location: BN22
  • 10

    Prompt and competent!!

    Posted 24 April

    I got a prompt phone call from DB Domestic, and they repaired my hoover quickly and very affordably. Lovely service!
    Verified reviewer
    Job location: BN7
  • 9.67

    Knowledgeable

    Posted 23 April

    They were very good engineer came out che led the machine for issue ordered parts and returned few days later to fix machine rechecked machine was running very polite and knowledgeable
    Verified reviewer
    Job location: BN22