Debonair Cooling Limited

Reviews (41)

• 0.33

  Air Conditioning

  Posted 21 May

  Awful.

  The first time the Debonair engineers attended they just turned on the system that had been switched off by another engineer because it was not working. They then left after 10 mins without checking the system. I called them back as we did not call them out to turn it back on and leave, we wanted them to identify the issue of why it did not work for longer than 5-10mins. Debonair sent out the engineers again a couple of days later, they told me we needed 5kg of refrigerant. I asked them to send me a quote then I heard nothing more. I wrote a Google review and they flagged it as fake.
  Job location: N3

  Response from Debonair Cooling Limited

  We do not recognise “Firas Guar” as a genuine client of Debonair Cooling. Following this review, we carried out checks across our CRM, job management system, client records, invoices, and accounting software. We have found no record of any customer, job, invoice, or payment under this name. The reviewer claims that an invoice was raised by Debonair Cooling. Our records show no such invoice exists. If this review is genuine, we ask “Firas Guar” to provide the alleged invoice, job reference, or booking details so this can be properly investigated. We take legitimate complaints very seriously

• 10

  Emergency Air Conditioning Service

  Posted 29 May 2025

  Strongly recommend

  Excellent work and amazing professionals
  Job location: SE10
• 9.67

  Air Conditioning

  Posted 28 May 2025

  Reliable and trustworthy tradesmen

  Very polite, knowledgeable and reliable
  Verified reviewer

  Job location: W3
• 10

  Emergency Air Conditioning Service

  Posted 28 May 2025

  Youcef

  excellent work very reliable the best job I ever had Thank you for everything that you’ve done for me
  Job location: N7
• 10

  Air Conditioning

  Posted 20 May 2025

  Fridge

  The best
  Job location: N2
• 10

  Air Conditioning Installation

  Posted 02 May 2025

  Quote & Installation of 2 air condition units

  We had two air conditioning units installed by Debonair and I couldn't be happier with the quality and service we received. We a very competitive quote within a couple of hours (incl. a site visit) on a Saturday and the installation was carried out 3 weeks later. The team arrived promptly and I can honestly say, I've never had a more professional team of tradespeople in my home. Everyone was very polite, professional and tidy! As we had two units installed, we had 4 engineers working all day to get the installation done within a day. The place was left spotless!
  
  Verified reviewer

  Job location: EN4