DIRECT REPAIRS

Reviews (5)

• 0

  Washing Machine Repair

  Posted 6 days ago

  Unprofessional Service and Poor Communication

  I am extremely disappointed with the service provided by Direct Repairs. The engineer attended and diagnosed the issue with my Samsung washer dryer, advising that the drain pump needed replacing. I was told the part had been ordered and that the repair would be completed within a few days. Last 7 days, I was repeatedly told that the engineer would attend "tomorrow." Each time, the appointment was delayed. On the agreed day, I tried calling several times but received no response. I only received a message later saying that an emergency had come up and the visit would need to rearrange.
  
  Verified reviewer

  Job location: UB10
• 10

  Appliance Services / Repair

  Posted 18 June

  Washing machine install

  Done a great job on installing my washing machine. The installation went smoothly and they were professional and friendly throughout. I have had no issues with my washing machine since. Would happily recommend using this company.
  Verified reviewer

  Job location: N7
• 10

  Appliance Services / Repair

  Posted 18 June

  5 star

  Abdul was amazing he really helleped by giving me tips and advice and he was also verry honest
  Verified reviewer

  Job location: EC1V
• 10

  Washing Machine Repair

  Posted 17 June

  Quality work

  Excellent service. He arrived on time, quickly identified the problem with my washing machine, and repaired it efficiently. They were professional, friendly, and explained everything clearly. My washing machine is now working perfectly, and I’m very happy with the quality of the work. I would highly recommend their services.
  Verified reviewer

  Job location: N7
• 10

  Washing Machine Repair

  Posted 17 June

  Great customer service

  Very professional, fixed my washing machine And was very polite
  Verified reviewer

  Job location: E16