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Drain Division Ltd

9.7/10

In your Local Area

£1,000 guarantee T&Cs apply

Checkatrade member since May 2023

Skills

  • Waste Water Treatment Plant Installations
  • Drainage Investigation
  • Emergency Drain / Sewer Clearance Service
  • Septic Tank Installation
  • Drain Repair
  • Blocked Drains
  • Soakaway Clearance
  • CCTV Surveys for Drains

Customer Reviews

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9.7 /10

Based on 91 reviews over the past 12 months

Quality of work

9.69

Reliability

9.7

Communication

9.69

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise this company for their prompt and professional service, with engineers frequently commended for being friendly, communicative, and tidy. A small number of customers mentioned that they found the service to be expensive.

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Reviews (528)

  • 10

    Drain / Sewer Clearance

    Posted 3 days ago

    A company you can trust

    Lee completed the job quickly and efficiently and the cost was reasonable. We would happily use this company again.
    Job location: SP1
    Jon C

    Response from Drain Division Ltd

    Thank you for the excellent review. Good to hear that Lee resolved the problem so quickly for you and the cost was reasonable. Hopefully you won't need us again but you know where we are if you do!

  • 10

    Blocked Drains

    Posted 1 week ago

    check outside kitchen gulley

    knowledgeable and got on with the job quickly, cleaned the drain and grate well and gave maintenance advice. thanks
    Verified reviewerJob location: NG5
    Gabby B

    Response from Drain Division Ltd

    Thank you for the excellent review. Always good to hear that the problem was resolved nice and quickly and advice given to avoid the problem reoccurring.

  • 10

    CCTV Surveys for Drains

    Posted 05 November

    Excellent work by Drain Division, Alick and team.

    All contacts with Drain Division was excellent, whether by phone or email (Becky), everything was responded to quickly. Alick, the Drain Division engineer was fantastic from the moment of the initial work through to the remedial work. Alick fully explained what the initial work entailed and showed on the laptop the results of that initial work. He clearly explained the findings and outlined the options including the cost and the timeframe. The remedial work was concluded within a few hours of the initial visit. Excellent service, including a 10 year warranty,
    Verified reviewerJob location: CF61

    Response from Drain Division Ltd

    Thank you for the great review. Great comments about every aspect of the works and contact. Your comments have been passed to Alick and the office staff. Thank you again

  • 10

    Blocked Drains

    Posted 04 November

    Kitchen Sink

    Although not the cheapest option, by far the most comprehensive and worthwhile drainage company I have used. Ellis who attended was fantastic, he was prompt, thorough, hard working, friendly and an absolute delight to deal with; can’t sing his praises enough. Would recommend their services as the job wasn’t an easy one either, a historic problem that appears cleared up for good. Thanks to Ellis specifically!
    Verified reviewerJob location: SO53

    Response from Drain Division Ltd

    Thank you for the great review. Always good to hear how happy customers are with not only the work but also the engineers. Your comments have been passed to Ellis. Thank you for the recommendation. Hopefully you won't need us again but you know where we are if you do!

  • 10

    Drainage Investigation

    Posted 27 October

    Great, prompt and efficient

    Prompt, clear, great service all round! From booking in with Louie to the advisory call after work had been completed, service was faultless! Could not recommend more highly.
    Job location: OX27
  • 10

    Emergency Drain / Sewer Clearance Service

    Posted 22 October

    Expensive expertise

    I called Drain Division on discovering a blocked drain two days ago. They answered promptly and were most helpful on the phone. Their operative visited later the same day, but found that it was a tricky job and needed special equipment. He returned today and sorted the problem entirely. He was good-humoured and energetic throughout. However, two hours' attendance in total has cost me over £1000. I appreciate the need for specialised equipment and skill, but I still think that this level of charging is unjustified. The operative sympathised, but said that any firm would charge the same.
    Verified reviewerJob location: DT9

Photos

Company Info

Owner

Mrs Angela Morris

Ltd Company

3 years on Checkatrade

VAT Registered

Yes: 303940526

Domestic WorkCommercial WorkFree EstimatesCards Accepted24 Hour Call-out

Drain Division Ltd, we take pride in our commitment to delivering exceptional customer service in the realm of drainage solutions. Our company, though compact, is widely recognized for its proficiency in handling diverse drain-related challenges

Blocked Drains? Blocked Toilets? Drain Division Ltd has got you covered! We're not just your average drainage company; we're your go-to experts for all things related to drains.

From Drain CCTV surveys to Sewage plant installations and Septic Tank installations, we handle it all with precision and expertise. Our compact yet efficient team is known for delivering top-notch customer service in the drainage solutions arena.

At Drain Division, we specialize in CCTV and compliance surveys, ensuring your drainage systems flow seamlessly. Encounter a blockage? Our dedicated engineers are on the case, swiftly and cost-effectively resolving any drainage issues you face.

But that's not all - we go beyond just clearing drains. Our team provides valuable insights and advice to prevent future blockages. Consider us your partners in maintaining optimal drainage functionality.

Expect service excellence every time. Our experienced local professionals are just a phone call away, ready to tackle your drainage challenges promptly. With Drain Division, you get the finest service within a minimal time-frame.

Thanks for considering Drain Division Ltd for all your drainage needs. We're here to make your drainage experience a win-win!

Accreditations and awards

Self Certified

Provided by the trade. Checkatrade has not verified.

CHAS
CHASSelf certified
Federation of Small Businesses
Federation of Small BusinessesSelf certified
National Association of Drainage Contactors
National Association of Drainage ContactorsSelf certified

This trade passed up to 12 Checkatrade vetting checks

Member since May 2023

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