Drain Doctor
Newcastle upon Tyne, Tyne and Wear
£1,000 guarantee T&Cs apply
Checkatrade member since November 201410
Public liability insurance is unverified
Services
Customer Reviews
Write a review9.63 /10
Based on 46 reviews over the past 12 months
Quality of work
9.63
Reliability
9.6
Communication
9.63
What customers are saying
AI-generated from customer reviews over last 24 months
This company is highly recommended by customers for its fast, professional, and friendly service from start to finish. Reviewers consistently praise the clear communication and efficiency of the team, from the helpful initial phone call to the successful resolution of their drain issues.
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Reviews (966)
10 CCTV Surveys for Drains
Posted 5 days ago
Profesional job done correctly
The lady i spoke to on the phone today was very helpful and reasuring and understanding and the gentleman who came out to do the work was very patient with me when explaining the problem and what needed to be done to correct the issue and did the job properly and went thro everything that needs to be done for the nxt stageJob location: DH310 24 Hour Drain Clearance
Posted 17 May
Drain blocked and reolved A +++ service
I rang on Sunday 17th of may with a blocked drain and spoke to Sharon who was very helpful and patient with my problem. Within 30 mins i was contacted by Dorin the technician and hetold me he would be with me in 25 minutes which he indeed was, he commenced work immediately after quoting the job and solved the problem promptly.Job location: NE810 Blocked Drains
Posted 17 May
Highly recommended Drain Doctor
My experience with drain doctor from start to finish I can describe in one word EXCEPTIONAL From first contact with Sharon I knew I had made the right choice She was absolutely fantastic in explaining everything and extremely patient with me ( she deserves a bonus ) I run a B&b/pub and was worried I would have to shut but because of Drain Doctor I didn’t have to so thank you very much The workman tried his best to keep it under two hours but unfortunately it went over but I didn’t mind ( my bank balance did 😂 ) as he worked bloody hard to clear the drain which he did succeed in doingVerified reviewerJob location: TD1510 24 Hour Drain Clearance
Posted 16 May
Excellent professional friendly service- well priced
We used this drain unblocking service today to clear a blocked soil pipe and were very impressed with the service from start to finish. Sharon was friendly and helpful on the phone, keeping us updated throughout with arrival times and costs for the work. Scott, the technician, was professional, thorough, and took the time to clearly explain the issue and what needed to be fixed. He also showed us camera pictures after completing the work, which was very reassuring. The service was fast, efficient, and friendly throughout. Thank you to Sharon and Scott for the excellent service — highly recomVerified reviewerJob location: TS208.67 Blocked Drains
Posted 10 May
Soil stack blocked
Service was amazing, lad turn up straight away and unblocked the soil stack no problem. Would definitely recommend the service againJob location: DH810 Emergency Drain / Sewer Clearance Service
Posted 08 April
Outdoor drain needed unblocking
They did a great job, it turned out to be a bit more complicated than it looked at first and they made sure it was all done properly.Verified reviewerJob location: NE30RAlison T
Photos
Company Info
Owner
Mr Jim Watson
Ltd Company
12 years on Checkatrade
VAT Registered
Yes: 177682657
Fix it Once - Fix it Right - Fix it Forever - Fix it Now!
With over 25 years’ experience.
Drain Doctor is the North East's most reliable full service combined emergency plumbing and drainage company. Servicing both commercial and domestic customers.
Our customer reviews speak for themselves.
We specialise in delivering a unique level of customer service.
We offer a true 24/7 service every day of the year including Bank Holidays, with prices agreed before any work is started.
All our technical support vehicles are fully equipped for any emergency.
Drain Doctor can cover all plumbing and drainage issues anywhere in the North East including pipe and sewer line inspections, drain sewer preventative maintenance plans, drain clearance, gutter and facia renewals in fact all commercial and domestic plumbing!
The peace of mind of £10million liability cover.
No job is too large or too small - if it's important to you then it's important to us
Accreditations and awards
