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Dust Away Cleaning Services

Harlow, Essex

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Customer Reviews

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11 total reviews

Dust Away Cleaning Services has not received any new reviews in the last 12 months, so no overall rating is available.

Reviews (11)

10
Cleaning Services
Posted 16 November 2023
Bi-weekly domestic cleaning
Amanda and Clive are wonderful, very professional and good at what they do! We contacted them via a recommendation and can see why - would highly recommend.
Verified reviewer
Job location: CM23
10
Cleaner
Posted 12 October 2023
Cleaning services
I’ve used this service for over a year. Amanda and Clive are top notch people and cleaners. Cannot recommend them highly enough!
Job location: CM22
10
Cleaning Services
Posted 05 October 2023
Weekly house clean
First time using a cleaning service and happy with the service. Friendly cleaners with a professional manager. Would definitely recommend.
Verified reviewer
Job location: CM16
9.25
Cleaning Services
Posted 26 September 2023
House clean
Lovely, friendly couple who work as a team. They arrive on time, or let me know beforehand if there’s a change to their start time. They work quickly and efficiently using their own equipment and cleaning products. Would happily recommend them to anyone looking for anything from a one-off to a regular house clean.
Verified reviewer
Job location: AL6
10
Cleaner
Posted 25 September 2023
Cleaning of a 2 ha bedroom flat
Amanda has been working for me for about two years, and I’ve always been very pleased how clean everything was after her visit, and also how fresh everything smelled
Verified reviewer
Job location: CM23
4
Cleaner
Posted 17 September 2023
House Cleaning
Started using Dustaway on the 24.06.2023 for a house clean. They turned up 1 hour late for the initial visit but I let this go. A regular clean was booked for the Tuesday. On the 18.07.23 they again were an hour late. August visit OK. The next visit was then booked for Wednesday 13.09.23. They didn't turn up but messaged and asked if they could reschedule for Friday 15.09.23 at 14.00 - they didn't turn up. No message was received and still no contact as at 17.09.2023. So out of the 4 visits booked with them, they turned up late for 3 of the visits. This is so not acceptable. Bye, bye
Verified reviewer
Job location: CM17
Response from Dust Away Cleaning Services
We apologise, we sent you an email when we were late, We phoned the tenant on the 13/9 and asked if we could change their clean to the 15/9 they requested 14.30 on that day, I said we can't do that time they said whenever you can get here, we arrived @ 17.30 our normal time, at this point they said it was too late and they turned us away.