E
Elegant Fireplace & Stove Centre Ltd
0.5/10
Alloa, Clackmannanshire
You cannot request a job with this trade through Checkatrade
You won't be able to contact this trade here because they are not a Checkatrade Tradesperson. But you can read real customer reviews or share your own experience to help others choose with confidence. See our Terms of Use.
Find a Checkatrade vetted tradesperson
With over 45k vetted tradespeople on our platform, there's plenty of choice
Customer Reviews
Write a review0.5 /10
Based on 2 reviews over the past 12 months
Quality of work
1.5
Reliability
0
Reviews (3)
0 Fireplaces / Stoves
Posted 26 April
Avoid this company!
Worst experience! Initially very professional. Provided brochures and demonstrated good knowledge in relation to stoves and fitting. Currently on week 10 of my journey with this company, I don’t have a living room, my carpets are ruined, the owner has over charged for products. Fitters have pulled out doing any work for the owner as she is in debt. The owner owes myself money, reports this was transferred via a bank transfer I have never received. Owner is a compulsive liar! Swore in texts at myself just not professional! Honestly one of the most stressful times of my life. Avoid!Verified reviewerJob location: FK121 Fireplaces / Stoves
Posted 29 December 2025
Avoid
Worst customer service I have ever had. Returned goods and not received all of our money back. Trading standards contacted and consumer advice assisting with our claim as Elegant fires who confirmed total refund was due is now ignoring emails. Save yourself the time and in our case the money and go elsewhere.Verified reviewerJob location: FK28.5 Fireplaces / Stoves
Posted 27 April 2024
Supply and installation of log burner stove
Guys are pleasant and helpful , nothing is too much bother, workmanship is spot on and time keeping is good. Would highly recommend them for supply and fitting of log burners.Verified reviewerJob location: FK1