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Elias Garden Services

1.25/10

Malvern, Worcestershire

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Customer Reviews

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1.25 /10

Based on 2 reviews over the past 12 months

Quality of work

2

Reliability

1

Communication

1

Reviews (5)

  • 1.33

    Hedge Trimming / Removal

    Posted 02 August 2025

    They do NOT do as REQUESTED, so I do not trust them sorry but we need a Company we can Trust.

    Used these people and asked for them to Level the Two Hedges in Height, make Vertical the large hedge on the front, trim all others, Two Men arrived at gone 4pm and left in 40 minutes, the Equal Height was not done as stated, also I trimmed all around which was left, they asked for a picture which I did, nothing was sorted but George keeps sending mails for payment. We have informed him that NO payment will be made and that our Lawyer agrees until work has been done. They seem to be Money Oriented Company. We will NOT be Recommending them or using them again.
    Verified reviewer
    Job location: WR14
  • 1

    Posted 24 July 2025

    Don’t trust them as we will not, no Customer Service work Hurriedly done without being Professional.

    We asked them to cut both Hedges the same Height which was not done, the Team came and was here less than an hour and left without saying anything to us like is it alright, poor Customer Service, I had to go around cutting various pieces off, we are still awaiting someone to cut the other hedge down in Height to match the other, they are Charging £168 for the work and time above. Thought they were Professional but not as witness. Not very happy with the MD George. We are going away and told them that they can still do the work. He requested a picture to which I did, he said they Hurried.
    Verified reviewer
    Job location: WR14
  • 1.5

    Garden Maintenance

    Posted 10 October 2023

    Garden tidy-up

    I had a quote for this work done by Elias Gardening. It was supposed to be 2 men for a morning. 1 came an hour late (which was fine as someone was apparently off sick). Sadly, after doing about an hours work (about 1/8th of the job), they left without contacting me. I followed-up to zero response except for an invoice. I am so disappointed with this service as we waited for 5 weeks for them to come and we had guests that weekend. Common courtesy goes a long way if a job cannot be completed to specification or in the correct timeframe. Such a shame.
    Verified reviewer
    Job location: WR14
  • 10

    Gardener

    Posted 17 October 2022

    Hedge cutting

    Their team team did a great job at reducing a large Laurel. Professional and clear communication throughout was refreshing.
    Verified reviewer
    Job location: WR14
  • 10

    Gardener

    Posted 11 October 2022

    Fence panels and hedge cutting

    George and his team did a great job of our hedges and fences. Will definitely use again.
    Verified reviewer
    Job location: WR5

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