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Same Day Plumbing & Electrics

Name: Same Day Plumbing & Electrics
Address: Newbury, Berkshire, RG14
Telephone: 07426 997270
Rating: 9.23

9.23/10

Newbury, Berkshire

£1,000 guarantee T&Cs apply

Checkatrade member since February 2022

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Customer Reviews

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9.23 /10

Based on 203 reviews over the past 12 months

Quality of work

9.33

Reliability

9.21

Communication

9.19

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently describe this company as prompt, friendly, and professional, often praising the engineers for their efficiency and helpful communication. A small number of reviews mention that the final cost was higher than expected and occasional issues with office communication.

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Reviews (726)

9.33
Shower Repair
Posted 11 June
electric shower replacement
simple job done well. no complaints
Verified reviewer
Job location: SP10
R
Jason R
10
General Plumbing
Posted 07 June
Garden Tap replacement
Chap turned up the following day as booked and replaced the broken outdoor tap, new one is great, cheers
Verified reviewer
Job location: RG27
R
Dave H
10
General Plumbing
Posted 31 May
Toilet leak
Friendly service and all sorted quickly
Job location: GL2
R
Frankie C
9.33
General Plumbing
Posted 21 May
Outside Tap Installation
The plumber came an installed the outside tap the day after my request on Checkatrade. The installation was done quickly and at a reasonable price.
Verified reviewer
Job location: RG12
R
Barry G
8
Bathroom & Kitchen Plumbing
Posted 21 April
Professional response to quote request
Prompt reply to quote request. Soon came. Polite and efficient. Only slight complaint not to respect my time slot and then xame late. Price as quoted
Job location: OX28
Response from Same Day Plumbing & Electrics
Hello, thank you for your feedback, address this issue so we don’t make the same mistake. Many thanks for your business.
7
General Plumbing
Posted 21 April
Not Happy
Unfortunately the engineer had to go to screw fix twice, he did not check the bits he needed for both jobs before going. I would have thought a plumber would have carried piping for a leaking overflow pipe for a cistern. I heard him twice talking on the phone to someone on how to do the job. He was meant to change a washer in the tap for my water filter but unfortunately snapped the tap off instead. Very pleasant young man, but I WILL NOT BE USING THIS COMPANY again. They did however turn up when they said they would and communication was good.
Job location: BA2
R
Christine C
Response from Same Day Plumbing & Electrics
Hi Christine, thank you for your feedback. We’re sorry to hear you were not fully happy with the service provided. To clarify, the part required was a specialist item, so this was not something our engineer would routinely carry on the van. When you heard him on the phone, he was speaking with our office team to arrange and order the correct part needed for the job. While we appreciate your frustration, we do understand that the work was completed for you, we arrived when agreed, communication was maintained throughout, and we charged the amount that had been quoted.

Photos

+155

Company Info

Owner

Miss Katie Matthews

Ltd Company

4 years on Checkatrade

VAT Registered

Yes: 65122114

Domestic WorkCommercial WorkFree EstimatesCards AcceptedInsurance Work Undertaken24 Hour Call-out

We are a trusted, local family-run company providing professional plumbing, heating, drainage and electrical services.

We pride ourselves on fast response times, reliable workmanship and a high standard of service on every job.

We are happy to help with jobs of all sizes, from a simple dripping tap to a full new heating system installation.

No job is too small — we take pride in taking on the smaller jobs that others often turn down, as well as larger, more complex work.

Our team focuses on clear communication from start to finish, ensuring you are fully informed throughout the process and confident in the work being carried out.

We aim to attend all jobs as quickly as possible, understanding how important it is to resolve issues promptly and minimise disruption to your home.

Booking is quick and straightforward, either online or by phone. All of our engineers are fully qualified, insured and committed to treating your home with care and respect.

We value our customers and aim to build long-term relationships through dependable service and consistent quality of work.

Whether it’s an emergency repair or general maintenance, you can rely on us to keep your home safe, warm and running smoothly.