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First Contact Fire & Security Ltd

9.89/10

Southampton,

£1,000 guarantee T&Cs apply

Checkatrade member since August 2013
10

Skills

  • Burglar Alarm - Installation
  • CCTV - Installation
  • Call / Door Entry Systems
  • Security Solutions / Access Control
  • Fire Alarm Installation
  • Intercom Entry Systems
  • Biometric Security Systems
  • Security Assessment

Services

Customer Reviews

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9.89 /10

Based on 72 reviews over the past 12 months

Quality of work

9.84

Reliability

9.91

Communication

9.9

What customers are saying

AI-generated from customer reviews over last 24 months

This company is consistently praised for its professional, reliable, and friendly service, with customers often highlighting that engineers are punctual and polite. Reviewers appreciate the clear explanations of the work carried out and the respect shown for their homes.

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Reviews (695)

  • 10

    Burglar Alarm Servicing

    Posted 1 week ago

    Annual Service

    These guys are really great, so professional, take their shoes off at the door. Explain what they are doing and run through everything with you. I would recommend this company to my friends and family.
    Verified reviewer
    Job location: SO50
  • 10

    Alarms / Security

    Posted 08 June

    Annual intruder alarm service

    Annual service of intruder alarm system and software updates carried out by Brett and the team. On time, polite and efficient as usual. They installed the system many years ago and have maintained it ever since.
    Verified reviewer
    Job location: SO21
  • 10

    Alarms / Security

    Posted 03 June

    Security Alarm Service

    A very professional service carried out by engineers who kept me informed of the work carried out leaving me with total confidence their workmanship. I strongly recommend First Contact for your peace of mind .
    Verified reviewer
    Job location: SO16
  • 10

    Burglar Alarm Servicing

    Posted 27 May

    A professional service

    A very professional service, as always. Dan arrived promptly on time and carried out the annual system maintenance without fuss or bother. Very happy with First Contact to continue to look after my house security.
    Verified reviewer
    Job location: PO6
  • 10

    Burglar Alarm - Supply & Installation

    Posted 18 May

    Great service

    We felt very confident in the work done by First Contact. They were able to schedule us before we left on holiday. Our old alarm system was not working as well so we were grateful they installed the new alarm system. They explained everything to us and helped us to download the phone app. We can now go on holiday knowing that the new alarm system is in place.
    Job location: SO53
  • 10

    CCTV - Supply & Installation

    Posted 11 May

    Planned Repair

    The planned repair visit was performed at the agreed time in an efficient manner with the technician aware of the issue and with the required parts to fix the issue. The installation of the new items was performed quickly and with minimal disruption.
    Job location: SP6

Photos

Company Info

Owner

Mr Brett Wood

Ltd Company

13 years on Checkatrade

VAT Registered

Yes: 206013466

Domestic WorkCommercial WorkFree EstimatesCards AcceptedInsurance Work Undertaken24 Hour Call-out

First Contact Fire & Security are located just outside of Southampton in Hampshire UK. We specialise in residential and commercial services such as CCTV installation, automated gate systems, fire alarms and general home and commercial security as well as serving the interests of commercial property security, which has helped our clients operate safe and secure operations in the area as well as solve criminal and mysterious events happening on site. We are fully accredited to install our systems for your fire and security needs for both your peace of mind and your insurance. We are SSAIB approved so we can also offer Police monitoring as well as maintenance for you and your insurance making First Contact one of the leaders in the area. It is important to have this accreditation behind us due to when installing these systems you know it is done properly by an accredited company who not only gets inspected annually for this but also things are getting done the correct way by an experienced engineer and not just someone who thinks they know what they are doing like we have been finding recently with others.

Our alarm systems are state-of-the-art; including but not limited to, the use of wireless alarms, off site alarm warning systems, fire alarms, burglar alarms, door alarms, window alarms and much more.If your needs are related to alarm systems in residential or commercial areas, then we most certainly have the expertise to help you at a cost effective rate with 24/7 support 365 days a year.With over 20 years of experience within the electrical field and now specialising directly towards CCTV installation in Southampton, burglar alarms in Southampton and fire alarms Southampton, we strive to achieve the very best results at all times across Southampton and beyond!Obviously with the experience we have, we can offer an effective solution to protect your family home, business or any other property that you need protecting with our state-of-the-art security systems. Whether it’s a fire alarm system, a burglar alarm or a simple CCTV installation in Southampton or anywhere in Hampshire, so you can keep an eye on what’s going on in and around your property, we can help!Our aim is to provide you with an exceptional and safe service whether it’s an existing alarm system that needs upgrading, a fault with your current system or a brand new install, we can give you a quote so you can get an idea of the costs involved to protect you, your business and/or your family. You will be surprised at how affordable some of our systems are.With over 1,600 burglaries a day in the UK it has come to the age that an alarm system and/or CCTV installation is the only way to deter a possible break in and to deter intruders from targeting then entering any of your properties.

Accreditations and awards

This trade passed up to 12 Checkatrade vetting checks

Member since August 2013

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  • County court judgement

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Business checks

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  • Company trading history

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  • County court judgement

  • Enhanced business check

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