First Contact Fire & Security Ltd
Skills
- Burglar Alarm - Installation
- CCTV - Installation
- Call / Door Entry Systems
- Security Solutions / Access Control
- Fire Alarm Installation
- Intercom Entry Systems
- Biometric Security Systems
- Security Assessment
Customer Reviews
Write a review9.9 /10
Based on 70 reviews over the past 12 months
Quality of work
9.85
Reliability
9.93
Communication
9.91
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently describe the service as professional, efficient, and punctual, frequently praising the engineers for being friendly, polite, and helpful.
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Reviews (699)
10 Alarm Response
Posted 5 days ago
Top Quality
The Install went very smoothly. You can see a professional job was done and to top things off they even hoovered up afterwardsVerified reviewerJob location: SO1710 Alarms / Security
Posted 29 June
Quick and Efficient Alarm Service
The alarm service was carried out quickly and efficiently by workers who were on time and polite - no complaints at all!Verified reviewerJob location: SO2110 Alarms / Security
Posted 27 June
Professional, timely, effective, good communications.
Annual service conducted timely and efficiently. FCF&S were proactive in setting up appointment and flexible on timing on the day. Engineers gave timely notification of arrival time. The two engineers doing the service were professional, effective, respectful and pleasant. Would recommend.Verified reviewerJob location: GU110 Burglar Alarm Servicing
Posted 18 June
5 star service, efficient and friendly as always
Maintenance visit done, service was excellent, super friendly and efficient as always, 5* serviceVerified reviewerJob location: PO1210 Burglar Alarm Servicing
Posted 09 June
Annual Service
These guys are really great, so professional, take their shoes off at the door. Explain what they are doing and run through everything with you. I would recommend this company to my friends and family.Verified reviewerJob location: SO5010 Alarms / Security
Posted 08 June
Annual intruder alarm service
Annual service of intruder alarm system and software updates carried out by Brett and the team. On time, polite and efficient as usual. They installed the system many years ago and have maintained it ever since.Verified reviewerJob location: SO21
Photos
Company Info
Owner
Mr Brett Wood
Ltd Company
13 years on Checkatrade
VAT Registered
Yes: 206013466
First Contact Fire & Security are located just outside of Southampton in Hampshire UK. We specialise in residential and commercial services such as CCTV installation, automated gate systems, fire alarms and general home and commercial security as well as serving the interests of commercial property security, which has helped our clients operate safe and secure operations in the area as well as solve criminal and mysterious events happening on site. We are fully accredited to install our systems for your fire and security needs for both your peace of mind and your insurance. We are SSAIB approved so we can also offer Police monitoring as well as maintenance for you and your insurance making First Contact one of the leaders in the area. It is important to have this accreditation behind us due to when installing these systems you know it is done properly by an accredited company who not only gets inspected annually for this but also things are getting done the correct way by an experienced engineer and not just someone who thinks they know what they are doing like we have been finding recently with others.
Our alarm systems are state-of-the-art; including but not limited to, the use of wireless alarms, off site alarm warning systems, fire alarms, burglar alarms, door alarms, window alarms and much more.If your needs are related to alarm systems in residential or commercial areas, then we most certainly have the expertise to help you at a cost effective rate with 24/7 support 365 days a year.With over 20 years of experience within the electrical field and now specialising directly towards CCTV installation in Southampton, burglar alarms in Southampton and fire alarms Southampton, we strive to achieve the very best results at all times across Southampton and beyond!Obviously with the experience we have, we can offer an effective solution to protect your family home, business or any other property that you need protecting with our state-of-the-art security systems. Whether it’s a fire alarm system, a burglar alarm or a simple CCTV installation in Southampton or anywhere in Hampshire, so you can keep an eye on what’s going on in and around your property, we can help!Our aim is to provide you with an exceptional and safe service whether it’s an existing alarm system that needs upgrading, a fault with your current system or a brand new install, we can give you a quote so you can get an idea of the costs involved to protect you, your business and/or your family. You will be surprised at how affordable some of our systems are.With over 1,600 burglaries a day in the UK it has come to the age that an alarm system and/or CCTV installation is the only way to deter a possible break in and to deter intruders from targeting then entering any of your properties.
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since August 2013
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Proof of address
Financial
Qualifications and accreditations
County court judgement
Open source media
Business checks
Customer Reviews
Company trading history
Company duplication
County court judgement
Enhanced business check
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