First Response Group

Reviews (208)

• 0

  Bathroom & Kitchen Plumbing

  Posted 03 March

  Misleading pricing structure

  Although the plumber was courteous and punctual, the pricing structure was presented in a misleading way. Half-hour rates were quoted, while a minimum one-hour booking was applied without this being made sufficiently clear. This resulted in a charge that felt disproportionate to the work carried out and raised concerns about the company’s pricing practices.
  Verified reviewer

  Job location: CM77
• 0

  Posted 13 May 2023

  Fix leaking shower valve

  Plumber arrived and inspected job, said new cartridges needed for shower, went away to try and buy them, returned over an hour later saying not in stock and had to be ordered. Wanted payment upfront and card reader was broken. When contacted later said perts had arrived and would come back to finish. Three appointments later no show at all, stopped answering messages. Contacted office who said they would investigate, no response at all since.
  Verified reviewer

  Job location: CT6
• 0

  Posted 04 May 2023

  The local plumbers.Co.Uk

  Absolutely diabolical. Not professional at all. And left me without a working shower. Didn’t come back to fix the problem as he said he would. Complete waste of time. Do not recommend this company at all. It’s a call centre and they’re obviously not checking the plumbers they’re using.
  Verified reviewer

  Job location: TN23
• 9.5

  Plumber

  Posted 03 May 2023

  Fitting new kitchen tap, garden tap and 2 new showers.

  Plumber was Tris who was very good, a very neat and tidy job
  Verified reviewer

  Job location: SS0
• 9

  Plumber

  Posted 28 April 2023

  Leak

  Very polite, professional and knowledgeable.
  Verified reviewer

  Job location: RM20
• 10

  Plumber

  Posted 27 April 2023

  Leaking Toilet

  Plumber was in and out within 30 mins fast reliable service thank you
  Verified reviewer

  Job location: DE23