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First Response Group

0/10

Ashford

£1,000 guarantee T&Cs apply

Checkatrade member since March 2026

Public liability insurance is unverified

Customer Reviews

Write a review

0 /10

Based on 1 review over the past 12 months

Quality of work

0

Reliability

0

Reviews (208)

  • 0

    Bathroom & Kitchen Plumbing

    Posted 03 March

    Misleading pricing structure

    Although the plumber was courteous and punctual, the pricing structure was presented in a misleading way. Half-hour rates were quoted, while a minimum one-hour booking was applied without this being made sufficiently clear. This resulted in a charge that felt disproportionate to the work carried out and raised concerns about the company’s pricing practices.
    Verified reviewer
    Job location: CM77
  • 0

    Posted 13 May 2023

    Fix leaking shower valve

    Plumber arrived and inspected job, said new cartridges needed for shower, went away to try and buy them, returned over an hour later saying not in stock and had to be ordered. Wanted payment upfront and card reader was broken. When contacted later said perts had arrived and would come back to finish. Three appointments later no show at all, stopped answering messages. Contacted office who said they would investigate, no response at all since.
    Verified reviewer
    Job location: CT6
  • 0

    Posted 04 May 2023

    The local plumbers.Co.Uk

    Absolutely diabolical. Not professional at all. And left me without a working shower. Didn’t come back to fix the problem as he said he would. Complete waste of time. Do not recommend this company at all. It’s a call centre and they’re obviously not checking the plumbers they’re using.
    Verified reviewer
    Job location: TN23
  • 9.5

    Plumber

    Posted 03 May 2023

    Fitting new kitchen tap, garden tap and 2 new showers.

    Plumber was Tris who was very good, a very neat and tidy job
    Verified reviewer
    Job location: SS0
  • 9

    Plumber

    Posted 28 April 2023

    Leak

    Very polite, professional and knowledgeable.
    Verified reviewer
    Job location: RM20
  • 10

    Plumber

    Posted 27 April 2023

    Leaking Toilet

    Plumber was in and out within 30 mins fast reliable service thank you
    Verified reviewer
    Job location: DE23

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Company Info

Owner

Ian Hawkes

Sole Trader

Member since 2026

VAT Registered

No

You have reached your Local Expert Plumbers with no call out charge. We are the Local Plumbers with Expert skills in all types of Plumbing Jobs & Repairs from Toilet Flushes & Leaking Tap Repairs to new Immersion Heaters & Hot Water Cylinders. We carry Out Jobs 7 days a week, Why not call us? we're on call in your area waiting to hear from you to get all your Plumbers Jobs back to normal fast