Gate Leak Detection
Skills
- Water Leak Detection
Customer Reviews
Write a review9.99 /10
Based on 24 reviews over the past 12 months
Quality of work
10
Reliability
9.96
Communication
10
What customers are saying
AI-generated from customer reviews over last 24 months
Customers overwhelmingly praise this company for its professionalism and expertise in successfully finding and repairing difficult leaks. Reviewers consistently highlight the clear communication, thoroughness, and dedication of the team.
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Reviews (68)
10 Water Leak Detection
Posted 1 week ago
Greg and his team were BRILLIANT!
Greg and his team were Brilliant (I had the pleasure of getting the wonderful Richie) . Responsive, highly professional in correspondence and on site, timely, VERY thorough, kept me totally informed throughout - found the leak - dealt with it on the spot - excellent quick report backed up with photos - resulting in a VERY happy and relieved customer. I still want your autograph Greg LOL! BELIEVE THE REVIEWS - Greg is brilliant!Verified reviewerJob location: CR2RNicolina A10 Water Leak Detection
Posted 23 June
internal leak fix
Greg was super, found and repaired leak behind shower quickly and efficiently and went above and beyond to make sure that everything was working and fixed hot water issue with our other shower along the wayVerified reviewerJob location: N16RBen S9.67 Water Leak Detection
Posted 05 June
Tracing and fixing a cold water mains leak under the kitchen floor.
The tracing process was carried out in a professional and thorough manner and the leak efficiently fixed. Greg then left the kitchen area as clean and tidy as possible given that the pipe work was under concrete. I would highly recommend Gate Leak Detection.Verified reviewerJob location: SE27RBeverley HResponse from Gate Leak Detection
Thank you for a lovely review
10 Water Leak Detection
Posted 04 June
Excellent job
Contacted after Reading reviews on here and Trustpilot. We were at the extreme end of the geography covered but Greg was very happy to attend the following week (we were away for a few days so I didn't ask if he could attend at very short notice) In summary he arrived on time, was courteous, professional and very thorough, found the leak under a kitchen cupboard and under the floor and fixed it. He was here for nine hours. Consequently, the fee seemed reasonable given the time taken and the expertise and equipment deployed. Glad we contacted Greg as our local plumber couldn't find the leak.Verified reviewerJob location: RG9Response from Gate Leak Detection
Hi Tim, Leak detection is quite a niche industry and, at times, we do have to travel as we cover the whole of the South East. That’s all part of our daily routine and never an issue for us. On paper, hearing that there was a large hissing noise sounded ideal. As a leak detection company, when a customer tells us that, we naturally think the job is going to be fairly straightforward. Unfortunately for us, this one wasn’t quite so simple! Your handmade bespoke kitchen certainly added to the challenge, but I’m really pleased we were able to gain access to the leak with minimal damage
10 Water Leak Detection
Posted 30 May
water pressure issue due to leak in heating network
Quick summary of issue - low water pressure issue with boiler, which turned out to be a leak in the heating network vs boiler. Initially booked a mainstream company to find and fix leak in heating network, who informed me the issue was with boiler, not network, which was an incorrect assessment. I booked Gate leak detection (with the help of AI) and they found the leak and fixed it. What stood out for me were 2 things (i) engineer was competent in fixing leaks within heating network (ii) engineer had tools/ equipment for the job.Verified reviewerJob location: CR8RMark OResponse from Gate Leak Detection
Thanks for the glowing review. I think sometimes when people use larger organisations, standards can slip because they’re simply so big. They have to meet a huge demand for work, and unfortunately the quality and competency of the engineers can vary. We’re a proud small company where standards, attention to detail and competency really matter, and we always strive to provide the best service possible. Glad we got it sorted for you 👍👍
10 Water Leak Detection
Posted 13 May
Amazing Professional company
I'm very happy with the work and customer service that was provided. Everything was smooth from start to finish and was very easy to book the appointment in a timely manner. I was very happy with the work that Richie carried out to detect and fix the water leak with very little damage to kitchen floor. Would definitely recommend if you need a water leak repaired.Verified reviewerJob location: HA9Response from Gate Leak Detection
Hi Saja, Thanks for the glowing review. Richie and I have a bit of friendly competition going on over who can get the best reviews, and it’s pretty even at the minute! More importantly though, we work really well together as a company and always aim to get the issue resolved properly for our customers. Thanks again for taking the time to leave the review. Greg
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Company Info
Owner
Mr Greg OReilly
Ltd Company
2 years on Checkatrade
VAT Registered
Yes: 22917858
Gate leak are a reliable, friendly, family run business. With over 20 years in the industry, we are well equipped to deal with all your leak detection needs.
Our highly trained engineers along with the newest leak detection technology, can identify and locate the source of a leak others can not find. Our engineers are experienced in locating hidden leaks. For example leaks in concrete floors, cavity walls, underground water supplies, and leaks that seem invisible or in hard a hard to reach location. Our engineers are booked in for a full day survey and prices start from £595
Our service is not for customers with visible leaks, dripping taps or leaks under a kitchen sink. Our service is for customers that need a leak detection company to find the impossible.
We aim to identify the source of the leak and have a 95% success rate of repairing the leak on the same day
‘TRACE AND ACCESS’ and ‘WATER ESCAPE’ are terms used by insurance industry/companies. We provide industry standard reports. Following our investigation we send you a report of our findings, the findings of our report are the basis of your insurance claim.
We understand that the insurance process may be complicated… We don’t want you to stress!!! We work with award winning loss accessors. They will deal with the insurance claim, ensure you get the best deal possible. They will project manage the job ensuring the highest standard of works
This trade passed up to 12 Checkatrade vetting checks
Member since May 2024
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