Glotech Repairs Ltd
2.73/10
ST ALBANS, ST ALBANS
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Customer Reviews
Write a review2.73 /10
Based on 5 reviews over the past 12 months
Quality of work
2.2
Reliability
3.6
Communication
2.4
Reviews (61)
10 Appliance Services / Repair
Posted 03 February
good caring company
Very impressed as they notified me of time of arrival. Engineer a very nice man. Job done quickly and efficiently. Would highly recommend company.Verified reviewerJob location: CB11RJean R0 Appliance Services / Repair
Posted 19 January
Dreadful customer service
Do not touch this company. Lack of customer service, no responsibility or care taken with each job. Personnel are unresponsive un helpful and take no responsibility. Customer care is non existent. Avoid Avoid AvoidVerified reviewerJob location: KT183.67 Appliance Services / Repair
Posted 16 December 2025
Do not use this company
Do Not use this company for repairs they have no knowledge of the brands and Fault codes so just guess then take you initial fee when they say they can't fix it, the customer service is not gereat eitherVerified reviewerJob location: NR150 Appliance Services / Repair
Posted 10 October 2025
Don't touch with a 10 ft barge pole
Would be 0 stars. Came and prodded my washing machine with a light up pen said it could be this or it could be that and it would be cheaper to buy a new machine - loads of promises about price match etc and that quickly changed. One of the cheaper repairs companies around for a reason. Service is diabolical, the customer service change their story to fit their own narrative and out right lie to you. Do yourself a favour, pay extra and go elsewhere otherwise you will be scammed and out of pocket.Verified reviewerJob location: B620 Appliance Services / Repair
Posted 28 June 2025
Cowboys - avoid
Paid over £600 and repair failed. Company became defensive and instead of working with me, chose to quote percentages, terms and conditions, and diagnose issues via email. Very poor and shoddy cowboy approach. Do not use - avoid!Verified reviewerJob location: CV91 Posted 24 June 2023
Do not waste your money
They booked a wine cooler repair with no contact to talk about the problem. Repairer did nothing and said coolers are rarely repairable. Charged £99 for call out. Complete waste of moneyVerified reviewerJob location: HP9
