Greenford Glass Services Ltd

Reviews (7)

• 10

  Broken pane of glass replaced. Temporary boarding removed and removed from the premises

  Posted 14 August 2019

  The work was expertly executed. The quality was excellent. The operative was highly skilled, knowledgeable and efficient. Extremely pleased that I employed this firm.
  Verified reviewer
  Job location: UB6
• 2

  Skylight glass supply

  Posted 21 July 2019

  I was promised the glass to be delivered Friday latest Monday the first of July. It was delivered Thursday the 4th of July. I was not informed about delay at all.When finally arrived it had tacky paint on the edges which was not dried properly and one corner was not straight. It was delivered vertically but I was not informed to store it horizontally which caused the glass panes to separate. I was informed that it was my fault and had to deliver it back to the shop at my expense and pay for the repair. No apology for being late or poor quality of work only abusive language and anger.
  Verified reviewer
  Job location: EN5

  Response from Greenford Glass Services Ltd

  The customer was advised that the delivery of the glass units would be 4- 7 working days and not as he states. The paint on the units was tacky at the time of delivery due to pressures from him to deliver and as such they were not fully cured upon delivery. The glass units should have been stored laid flat or fitted straight away. In this case they were left standing upright in direct sunlight on one of the hottest days of the year. The customer is a roofer and I would expect him to have known this.We also waived the £20 delivery charge. The customer subsequently brought the units back to us for re fabrication as the polymer bonding was now compromised. There would normally be charge of £150 for this but as a good will gesture we wanted to help the customer and only charged £50. He did not want to pay this and offered only £30. But due to existing discounts already in place we would not accept this. After a strong disagreement he eventually paid the £50. He informed us that he was not happy and would be leaving this review which is completely unfair. None of this is our fault.

• 10

  Replace a window with french doors, cutting out a larger opening

  Posted 17 April 2019

  I was concerned about the amount of dust inside the house, the workmen cut the inside blockwork by hand to minimise dust ..... excellent even though more arduous for them. The plasterboarding and plaster work around the new opening was blended into the existing wall excellently and the cut brickwork on the outside is cleanly cut and looks 'original'. Cleaning up afterwards was to a high standard and there was a lot of attention to detail throughout.
  Verified reviewer
  Job location: SL9
• 10

  New windows in loft room.

  Posted 18 March 2019

  Very tidy and considerate nothing was to much trouble and the window look great.
  Verified reviewer
  Job location: HA5
• 10

  Replaced windows, doors and passage doors.

  Posted 01 March 2019

  Brilliant timekeeping, worked late one evening to complete a large window. They really and truly are brilliant men.
  Verified reviewer
  Job location: HP15
• 10

  They took out old door frame, replaced with door and new window.

  Posted 28 February 2019

  Helpful right from start to finish, help come up with designs, very knowledgeable aswell. Fantastic service.
  Verified reviewer
  Job location: UB5