Heating Company (Cambridge) Ltd
Accepts Checkatrade Pay
Skills
- Air Conditioning Installation
- Air Conditioning Repair
- Air Conditioning Servicing
- Gas Boiler Installation
- Gas Central Heating Installation
- LPG Central Heating Installation
- Gas Safety Checks - CP12
- Gas Cooker Installation
- Gas Boiler Servicing / Repair
- Smart Thermostats
- LPG Boiler Installation
Customer Reviews
Write a review9.93 /10
Based on 24 reviews over the past 12 months
Quality of work
9.92
Reliability
9.92
Communication
9.96
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently praise this company for its professionalism, efficiency, and high standard of work. The team is frequently described as friendly, knowledgeable, and tidy, with excellent communication from booking to completion.
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Reviews (177)
10 Central Heating
Posted 17 July
Helpful and quick if need be.
The boiler (newish) was unresponsive despite pump and valves operating normally. Heating Company organised an engineer quickly and we were sorted, - an over temp lock-out. The office staff are knowledgeable, sympathetic, helpful and easy to talk to as are the field technicians. If you've read this far, give them a call. We have relied on them for years and thoroughly recommend them.Job location: IP31Response from Heating Company (Cambridge) Ltd
Thank you for your kind review. We're pleased we could get your heating back up and running quickly, and it's great to hear both our office team and engineers made such a positive impression. We really appreciate your continued support and recommendation.
10 Gas Boiler Installation
Posted 15 July
We are extremely pleased with everything about the company
The initial visit to see what we needed to replace our 20 year old boiler was was extremely helpful as a full explanation was given about the improvements that were possible including lifting the new boiler higher to fit better into the kitchen cupboard. A quote was supplied which was fair and we accepted. The work was done the following week. We were told 2 days and that was what it took. The work was space was kept clean and surfaces well covered. The new pipe arrangement and extra filter will give us a much better hot water and central heating. An excellent job.Verified reviewerJob location: CB8Response from Heating Company (Cambridge) Ltd
Thank you for your lovely review. We're delighted you were happy with the installation from start to finish and that our team met your expectations. We really appreciate your feedback and support.
10 Gas Boiler Servicing / Repair
Posted 14 July
Friendly, helpful, great knowledge and service
I have used Heating Company for over 15 years and am really happy with their service. They have kept my old gas boiler working for all that time with minimal cost, and are very helpful and flexible when there were issues. They also did my annual gas checks when renting out. Really appreciative of their support over the years.Verified reviewerJob location: CB24RLukie TResponse from Heating Company (Cambridge) Ltd
Thank you so much for your kind words and for your loyalty over the past 15 years. We're delighted to hear you've been happy with our service, and we truly appreciate your continued trust and support.
10 Central Heating
Posted 25 June
New Oil Boiler
Excellent work…..New Oil Boiler fitted in two days, extremely tidy and efficient. We would highly recommend! Many thanks ☺️Verified reviewerJob location: CB8Response from Heating Company (Cambridge) Ltd
Thanks for the positive feedback, we're glad you’re happy with the work.
10 Gas Boiler Servicing / Repair
Posted 09 June
Excellent service
We are extremely pleased with the service provided by Heating Company. From the initial call out through to project completion, they have consistently demonstrated professionalism, reliability, and excellent communication. As a Property Manager at Belvoir Cambridge, I work closely with both the engineers and office staff on a daily basis and have always found them to be knowledgeable, responsive, and a pleasure to work with. Their commitment to customer service and attention to detail make them a trusted partner for our business. We would not hesitate to recommend Heating Company (Cambridge)Verified reviewerJob location: CB5Response from Heating Company (Cambridge) Ltd
Appreciate the great feedback, it's always a pleasure helping you.
10 Central Heating
Posted 21 April
New Boiler installation, excellent work.
I recently had a new boiler fitted. The work was excellent, efficient and professional, and all completed in one day, on schedule, as agreed. All was left clean and tidy and all redundant parts and rubbish removed at the end of the day, and I was given a comprehensive explanation of how it all worked. I have no hesitation in recommending the Heating Company, CambridgeVerified reviewerJob location: CB2Response from Heating Company (Cambridge) Ltd
Thank you for the lovely review — glad we could help!
Photos
Company Info
Owner
Mr Neil Pleasants
Ltd Company
7 years on Checkatrade
VAT Registered
Yes: GB787632775
Founded in 1990 and incorporated in 2002 Heating Company is run by managing directors, Neil Pleasants & his wife Kerrie Pleasants.
Neil has many years’ experience in the residential and commercial sectors and established the company with one core aim: ‘to provide a high quality heating and plumbing service which offers value for money to homeowners, landlords and commercial clients’ and manages the Technical side of the business.
Kerrie has brought with her a wealth of knowledge in Customer Care and Account Management, and manages the office and day to day running of the business.
Renowned for its quality workmanship and friendly service, the company’s strong reputation quickly spread through recommendations and referrals. After 30+ years, with a long list of satisfied customers, The Heating Company is now one of the eastern region’s leading independent heating and plumbing specialists.
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since May 2019
Individual checks
Identification
Proof of address
Financial
Qualifications and accreditations
County court judgement
Open source media
Business checks
Customer Reviews
Company trading history
Company duplication
County court judgement
Enhanced business check
Director checks

