Helikon Plumbing and Heating
Skills
- Air Source Heat Pump Installation - ASHP
- Air Source Heat Pump Servicing / Repair - ASHP
- Emergency Central Heating Repair
- Gas Boiler Installation
- Gas Boiler Servicing / Repair
- Gas Central Heating Installation
- Gas Central Heating Servicing / Repair
- Gas Safety Checks - CP12
Customer Reviews
Write a review9.96 /10
Based on 54 reviews over the past 12 months
Quality of work
9.91
Reliability
9.96
Communication
10
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently praise this company for their speedy service and exceptional communication from start to finish. Reviewers frequently highlight the team's professionalism, knowledge, and friendly approach.
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Reviews (156)
10 Air Source Heat Pump Servicing / Repair - ASHP
Posted 01 July
Helpful, professional and friendly!
I contacted Helikon after so many other company’s had been unable to help. The initial contact was amazing. I was reassured and informed what the next steps were. The engineer first came out the following day and put a temporary fix so I could have hot water whilst he sourced the part needed, wrote a full report for my insurance company and booked a suitable day to come and carry out the work. He did the work quickly. He was also professional and friendly and sought to solve every problem at a reasonable price. I honestly couldn’t recommend this company enough!Verified reviewerJob location: CH310 Gas Central Heating Servicing / Repair
Posted 30 June
Excellent Service. Great Job. Highly Recommend
Excellent service. Very efficient. Engineer very helpful , informative and friendly. Would highly recommend.Verified reviewerJob location: CH6510 Gas Boiler Servicing / Repair
Posted 26 June
Boiler Repair
Emma the receptionist was very professional and courteous and provided great customer service and answered any questions I had about the boiler repair. The plumber named Simon did a fantastic repair of the boiler, he was prompt on arrival and was very efficient. He also put my mind at ease with the boilers condition. Overall 10 out of 10 service.Verified reviewerJob location: L3910 Air Source Heat Pump Installation - ASHP
Posted 26 June
Plumbing
Very responsible and friendly company, thanks to Emma. And very proper work has been done by Simon. Thanks a lot.Job location: CH210 Gas Boiler Servicing / Repair
Posted 22 June
Boiler leak
Created the job on Tuesday, they came out Wednesday to price up then an engineer came Friday to compete the work, really speedy service and good communication throughout. Paid £540 for a boiler leak and some pipe works which they identified as a further problem during the first visit. unsure if that was too much or more or less the correct price, we didn’t bother shopping round as we just wanted it done asapVerified reviewerJob location: L20RLiam L9.67 Gas Boiler Servicing / Repair
Posted 12 June
Quick response and great service
Really helpful and friendly service from both Simon and Emma. Carried out work really quickly and professionally.Verified reviewerJob location: CH66
Photos
Company Info
Owner
Mr Simon Jones
Ltd Company
2 years on Checkatrade
VAT Registered
No
Helikon plumbing and heating is a northwest based family run business in Liverpool and northwest we have been established 22 years, and all of our engineers are trained in house meaning we have full control over the skills that each engineer has.
We have built our business on core foundations of Affordability, Reliability and Customer service with a high level of skill and dedication to all jobs.
Type of work undertaken:
- Boiler installation
- Boiler repair
- Boiler service
- Powerflushing
- Leak detection and repair
- Water main repair /installation
- Hot water cylinder Repair/ installation
- Electric shower installation
- Blocked toilets and sinks
- Landlord services
- Emergency 24 call out
These are some of the services we offer in Liverpool, Southport, Warrington, Birkenhead, Chester port. Please feel free to call or send email enquiries to allow us to help.
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since August 2024
Individual checks
Identification
Proof of address
Financial
Qualifications and accreditations
County court judgement
Open source media
Business checks
Customer Reviews
Company trading history
Company duplication
County court judgement
Enhanced business check
Director checks
