Trade cover image

Helikon Plumbing and Heating

9.96/10

Liverpool

£1,000 guarantee T&Cs apply

Checkatrade member since August 2024

Skills

  • Air Source Heat Pump Installation - ASHP
  • Air Source Heat Pump Servicing / Repair - ASHP
  • Emergency Central Heating Repair
  • Gas Boiler Installation
  • Gas Boiler Servicing / Repair
  • Gas Central Heating Installation
  • Gas Central Heating Servicing / Repair
  • Gas Safety Checks - CP12

Customer Reviews

Write a review

9.96 /10

Based on 54 reviews over the past 12 months

Quality of work

9.91

Reliability

9.96

Communication

10

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise this company for their speedy service and exceptional communication from start to finish. Reviewers frequently highlight the team's professionalism, knowledge, and friendly approach.

Was this helpful?

Checkatrade is not responsible for the summary or the opinions in it. For more information, please read the reviews themselves and learn more in our reviews policy.

Reviews (156)

  • 10

    Air Source Heat Pump Servicing / Repair - ASHP

    Posted 01 July

    Helpful, professional and friendly!

    I contacted Helikon after so many other company’s had been unable to help. The initial contact was amazing. I was reassured and informed what the next steps were. The engineer first came out the following day and put a temporary fix so I could have hot water whilst he sourced the part needed, wrote a full report for my insurance company and booked a suitable day to come and carry out the work. He did the work quickly. He was also professional and friendly and sought to solve every problem at a reasonable price. I honestly couldn’t recommend this company enough!
    Verified reviewer
    Job location: CH3
  • 10

    Gas Central Heating Servicing / Repair

    Posted 30 June

    Excellent Service. Great Job. Highly Recommend

    Excellent service. Very efficient. Engineer very helpful , informative and friendly. Would highly recommend.
    Verified reviewer
    Job location: CH65
  • 10

    Gas Boiler Servicing / Repair

    Posted 26 June

    Boiler Repair

    Emma the receptionist was very professional and courteous and provided great customer service and answered any questions I had about the boiler repair. The plumber named Simon did a fantastic repair of the boiler, he was prompt on arrival and was very efficient. He also put my mind at ease with the boilers condition. Overall 10 out of 10 service.
    Verified reviewer
    Job location: L39
  • 10

    Air Source Heat Pump Installation - ASHP

    Posted 26 June

    Plumbing

    Very responsible and friendly company, thanks to Emma. And very proper work has been done by Simon. Thanks a lot.
    Job location: CH2
  • 10

    Gas Boiler Servicing / Repair

    Posted 22 June

    Boiler leak

    Created the job on Tuesday, they came out Wednesday to price up then an engineer came Friday to compete the work, really speedy service and good communication throughout. Paid £540 for a boiler leak and some pipe works which they identified as a further problem during the first visit. unsure if that was too much or more or less the correct price, we didn’t bother shopping round as we just wanted it done asap
    Verified reviewer
    Job location: L20
    Liam L
  • 9.67

    Gas Boiler Servicing / Repair

    Posted 12 June

    Quick response and great service

    Really helpful and friendly service from both Simon and Emma. Carried out work really quickly and professionally.
    Verified reviewer
    Job location: CH66

Photos

Company Info

Owner

Mr Simon Jones

Ltd Company

2 years on Checkatrade

VAT Registered

No

24 Hour Call-outCards AcceptedCommercial WorkDomestic Work

Helikon plumbing and heating is a northwest based family run business in Liverpool and northwest we have been established 22 years, and all of our engineers are trained in house meaning we have full control over the skills that each engineer has.


We have built our business on core foundations of Affordability, Reliability and Customer service with a high level of skill and dedication to all jobs.


Type of work undertaken:

  • Boiler installation
  • Boiler repair
  • Boiler service
  • Powerflushing
  • Leak detection and repair
  • Water main repair /installation
  • Hot water cylinder Repair/ installation
  • Electric shower installation
  • Blocked toilets and sinks
  • Landlord services
  • Emergency 24 call out

These are some of the services we offer in Liverpool, Southport, Warrington, Birkenhead, Chester port. Please feel free to call or send email enquiries to allow us to help.

Accreditations and awards

This trade passed up to 12 Checkatrade vetting checks

Member since August 2024

Individual checks

  • Identification

  • Proof of address

  • Financial

  • Qualifications and accreditations

  • County court judgement

  • Open source media

Business checks

  • Customer Reviews

  • Company trading history

  • Company duplication

  • County court judgement

  • Enhanced business check

  • Director checks

More tradespeople