Helikon Plumbing and Heating
Services
Customer Reviews
Write a review9.96 /10
Based on 52 reviews over the past 12 months
Quality of work
9.9
Reliability
9.98
Communication
10
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently praise this company for its excellent communication, professionalism, and fast response times. The team is frequently described as friendly, knowledgeable, and delivering high-quality work with great attention to detail.
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Reviews (150)
10 Gas Boiler Installation
Posted 28 May
Faultless experience, professional and efficient
From start to finish the service was outstanding. We’ve been let down by so many trades people and the lack of communication from others is awful, it was refreshing to have a company act so professionally. The communication was incredible, the contractor was professional and very knowledgeable. They left the site very clean and tidy each day. We were kept up to date with the progress at each stage and everything explained and the issues we had were shown and demonstrated. Quick response times and efficient. We will recommend them to everyone.Verified reviewerJob location: L410 Gas Boiler Installation
Posted 19 May
Great service
Simon was brilliant. Worked hard throughout the 2 days with us and kept us fully informed. Really reasonably priced and exceptional service when fitting and preparing our new boiler. We are very grateful and will be seeking his help again in the future.Verified reviewerJob location: L3410 Gas Boiler Installation
Posted 13 May
Superb service
Fast response to boiler issue, full explanation of boiler issues in a customer friendly way. We were so impressed with communication and promptness we opted for a whole new boiler rather than throwing money at the old one. Supplied and fitted super-fast, excellent communication throughout process. Turned up when they said. Attention to detail, neatness and cleanup was amazing. All round amazing service.Verified reviewerJob location: L3910 Gas Boiler Servicing / Repair
Posted 12 May
Boiler leak
Simon was great! He came out and identified the problem quickly and then was back within a couple of days to fix it. Really nice, professional and friendly company. Also managed to come of a Saturday and an evening for us which was great.Verified reviewerJob location: CH6210 General Plumbing
Posted 11 May
Amazing service
We needed someone to fix a leaky toilet. Simon and Emma were great from start to finish. They got in touch with us promptly and sorted appointments around my crazy work schedule. The communication from them was great, every step of the way. I would definitely recommend.Verified reviewerJob location: WA410 Gas Boiler Installation
Posted 11 May
Fast and Friendly and a customer for life now
I had an issue with my (very old) boiler, It had started to leak and I had intermittent hot water. Helikon Plumbing and Heating responded immediately and by the end of the day had assessed the boiler. Simon talked me through the issue and gave me my options. I had moved into the property 9 years ago and never had the boiler serviced, so it was in a bad state, I thought I might need a new boiler, so I went with that and 4 days later I have been brought into the 21st century with a brand new boiler fitted. They have a customer for life now. Any plumbing needs they will be the first I call.Verified reviewerJob location: L25
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Company Info
Owner
Mr Simon Jones
Ltd Company
2 years on Checkatrade
VAT Registered
No
Helikon plumbing and heating is a northwest based family run business in Liverpool and northwest we have been established 22 years, and all of our engineers are trained in house meaning we have full control over the skills that each engineer has.
We have built our business on core foundations of Affordability, Reliability and Customer service with a high level of skill and dedication to all jobs.
Type of work undertaken:
- Boiler installation
- Boiler repair
- Boiler service
- Powerflushing
- Leak detection and repair
- Water main repair /installation
- Hot water cylinder Repair/ installation
- Electric shower installation
- Blocked toilets and sinks
- Landlord services
- Emergency 24 call out
These are some of the services we offer in Liverpool, Southport, Warrington, Birkenhead, Chester port. Please feel free to call or send email enquiries to allow us to help.
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since August 2024
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Financial
Qualifications and accreditations
County court judgement
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Customer Reviews
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