Helikon Plumbing and Heating
Liverpool
Checkatrade member since August 2024
Services
- Air Source Heat Pump Installation - ASHP
- Air Source Heat Pump Servicing / Repair - ASHP
- Bathroom & Kitchen Plumbing
- Blocked Baths
- Blocked Sinks
- Blocked Toilets
- Emergency Plumber Service
- General Plumbing
- Pipe Fitter
- Plumbing Repairs
- Power Flushing
- Radiator Installation
- Radiator Repair
- Radiator Thermostat Valve Installation
- Radiator Thermostat Valve Repair
- Shower Installation
- Shower Repair
- Tap Repair
- Thermal Dynamics
- Underfloor Heating Installation
- Underfloor Heating Repair
- Water Leak Detection
- Water Mains Specialist (Pipe Replacement, Moling and Lead Pipes)
- Water Pumps Installation
- Water Pumps Repair
- Water Supply Pipe Repairs
Customer Reviews
Write a review9.85 /10
Based on 106 reviews over the past 12 months
Quality of work
9.91
Reliability
9.84
Communication
9.9
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently describe this trader as professional, knowledgeable, and reliable. The team is frequently praised for its excellent communication, quick response times, and trustworthy advice.
Was this helpful?
Checkatrade is not responsible for the summary or the opinions in it. For more information, please read the reviews themselves and learn more in our reviews policy.
Reviews (106)
10 Faultless. Excellent end to end.
Posted 6 days ago
Job location: L39Excellent throughout. The quote was clearly explained with options given an honest open advice on available solutions. Arranging a date & time and all the key details being shared in advance was friendly, professional and a breeze. The install was quick, extremely professionally done and fully explained - with a full handover including how to use the system & what to expect. With questions post install welcomed & answered. Most importantly the system works as we were advised it would do without fault, meeting our requirements fully. Very happy. Already planning the next job.10 Efficient and knowledgeable
Posted 1 week ago
Excellent service. Kept you informed from booking right until informing you of eta. Very knowledgeable about the issue and gave good advice on how to prevent the issue happening again. Will definitely use in the futureVerified reviewerJob location: WA510 Another reliable install
Posted 08 August
Job location: WN8Rad change, used them a few times, really comfortable using them on anything, actually need them again in a few weeks for the ensuite. Wouldnt use anyone else.10 Annual service and make repairs.
Posted 26 July
The company responded in a timely manner when approached to service the heating system. The work was completed on the agreed date and time, in a professional manner. There was a reasonable delay while spare parts were obtained and the repair work carried out. The office was efficient making all the arrangements and keeping me informed.Verified reviewerJob location: CH810 Loosing shower pressure
Posted 08 July
Had a new boiler fitted by Helikon and some months later there was an issue with boiler intermittently loosing pressure. Simon came out the day after contacting and corrected the issue at no extra charge! Fantastic service. Thank you Simon and Emma!Verified reviewerJob location: CH6610 Gas Boiler Service
Posted 26 June
Firstly, Emma is an absolute star! Excellent communication and tried her best to accommodate for customers. Steven, the engineer, was professional, efficient, knowledgeable, and very respectful of home space. He called when enroute with an ETA, which is very helpful and reassuring. Highly recommend. Thank you!Verified reviewerJob location: L8
Photos
Company Info
Owner
Mr Simon Jones
Ltd Company
1 years on Checkatrade
VAT Registered
No
Helikon plumbing and heating is a northwest based family run business in Liverpool and northwest we have been established 22 years, and all of our engineers are trained in house meaning we have full control over the skills that each engineer has.
We have built our business on core foundations of Affordability, Reliability and Customer service with a high level of skill and dedication to all jobs.
Type of work undertaken:
- Boiler installation
- Boiler repair
- Boiler service
- Powerflushing
- Leak detection and repair
- Water main repair /installation
- Hot water cylinder Repair/ installation
- Electric shower installation
- Blocked toilets and sinks
- Landlord services
- Emergency 24 call out
These are some of the services we offer in Liverpool, Southport, Warrington, Birkenhead, Chester port. Please feel free to call or send email enquiries to allow us to help.
This trade passed up to 12 Checkatrade vetting checks
Member since 2024
Individual checks
Identification
Proof of address
Financial
Qualifications and accreditations
County court judgement
Open source media
Business checks
Customer Reviews
Company trading history
Company duplication
County court judgement
Enhanced business check
Director checks