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Helikon Plumbing and Heating

9.85/10

Liverpool

Checkatrade member since August 2024

Services

  • Air Source Heat Pump Installation - ASHP
  • Air Source Heat Pump Servicing / Repair - ASHP

Customer Reviews

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9.85 /10

Based on 106 reviews over the past 12 months

Quality of work

9.91

Reliability

9.84

Communication

9.9

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently describe this trader as professional, knowledgeable, and reliable. The team is frequently praised for its excellent communication, quick response times, and trustworthy advice.

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Reviews (106)

  • 10

    Faultless. Excellent end to end.

    Posted 6 days ago

    Excellent throughout. The quote was clearly explained with options given an honest open advice on available solutions. Arranging a date & time and all the key details being shared in advance was friendly, professional and a breeze. The install was quick, extremely professionally done and fully explained - with a full handover including how to use the system & what to expect. With questions post install welcomed & answered. Most importantly the system works as we were advised it would do without fault, meeting our requirements fully. Very happy. Already planning the next job.
    Job location: L39
  • 10

    Efficient and knowledgeable

    Posted 1 week ago

    Excellent service. Kept you informed from booking right until informing you of eta. Very knowledgeable about the issue and gave good advice on how to prevent the issue happening again. Will definitely use in the future
    Verified reviewer
    Job location: WA5
  • 10

    Another reliable install

    Posted 08 August

    Rad change, used them a few times, really comfortable using them on anything, actually need them again in a few weeks for the ensuite. Wouldnt use anyone else.
    Job location: WN8
  • 10

    Annual service and make repairs.

    Posted 26 July

    The company responded in a timely manner when approached to service the heating system. The work was completed on the agreed date and time, in a professional manner. There was a reasonable delay while spare parts were obtained and the repair work carried out. The office was efficient making all the arrangements and keeping me informed.
    Verified reviewer
    Job location: CH8
  • 10

    Loosing shower pressure

    Posted 08 July

    Had a new boiler fitted by Helikon and some months later there was an issue with boiler intermittently loosing pressure. Simon came out the day after contacting and corrected the issue at no extra charge! Fantastic service. Thank you Simon and Emma!
    Verified reviewer
    Job location: CH66
  • 10

    Gas Boiler Service

    Posted 26 June

    Firstly, Emma is an absolute star! Excellent communication and tried her best to accommodate for customers. Steven, the engineer, was professional, efficient, knowledgeable, and very respectful of home space. He called when enroute with an ETA, which is very helpful and reassuring. Highly recommend. Thank you!
    Verified reviewer
    Job location: L8

Photos

Company Info

Owner

Mr Simon Jones

Ltd Company

1 years on Checkatrade

VAT Registered

No

24 Hour Call-outCards AcceptedCommercial WorkDomestic Work

Helikon plumbing and heating is a northwest based family run business in Liverpool and northwest we have been established 22 years, and all of our engineers are trained in house meaning we have full control over the skills that each engineer has.


We have built our business on core foundations of Affordability, Reliability and Customer service with a high level of skill and dedication to all jobs.


Type of work undertaken:

  • Boiler installation
  • Boiler repair
  • Boiler service
  • Powerflushing
  • Leak detection and repair
  • Water main repair /installation
  • Hot water cylinder Repair/ installation
  • Electric shower installation
  • Blocked toilets and sinks
  • Landlord services
  • Emergency 24 call out

These are some of the services we offer in Liverpool, Southport, Warrington, Birkenhead, Chester port. Please feel free to call or send email enquiries to allow us to help.

This trade passed up to 12 Checkatrade vetting checks

Member since 2024

Individual checks

  • Identification

  • Proof of address

  • Financial

  • Qualifications and accreditations

  • County court judgement

  • Open source media

Business checks

  • Customer Reviews

  • Company trading history

  • Company duplication

  • County court judgement

  • Enhanced business check

  • Director checks

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