Home Computer Help Ltd

Reviews (285)

• 2.33

  Laptop Cleaning

  Posted 14 April

  I asked them to simply open up my laptop and clean it of any dust stuck in thermal vents and in the fans and then put it back together. They came back with the facade that it was all done. Only a week later had my fans broken and make this excruciating noise. After this, I took it to get repaired at a different shop where they SHOWED and PHOTOGRAPHED that my laptop had NOT been cleaned out at ALL. This place charged me £60 and not only did they not even clean it, they damaged my fan by putting pressure on it, probably just brushing over it to "clean it" instead of properly disassembling. Bad.
  Verified reviewer
  Job location: SO15
• 1

  Laptop repair

  Posted 19 February

  inquired about getting my laptop repaired, was told to call so i did and was told one of their tech guys would call back, they never did. tried messaging and submitting a second request on thier site but also no respose.
  Verified reviewer
  Job location: SO22
• 7

  Computer repair

  Posted 14 January

  Unable to assist given my computer age,but offered contact who helped me.
  Verified reviewer
  Job location: SO16

  Response from Home Computer Help Ltd

  Thanks for taking the time to leave a review. We always try to support our customers to find the answers, even if we cant directly help. If you do feel that you want to get a new computer, do come back to us; we will have some great options for you.

• 10

  Internet error

  Posted 30 September 2024

  Excellent service provided by Netserve. They are very helpful and are always courteous.
  Verified reviewer
  Job location: SO45
• 10

  Laptop would not install updates

  Posted 06 September 2024

  Young guy came to house and looked at the lap top told me it would need to go into workshop explained what would happen and that I could phone any time for updates. 2 days later got a phone call saying there would be no charge for the workshop part as every thing was up and running when he turned it on and it must of been a update problem or low battery. He went on to say he did not know when the home team could come out and bring it back but it would be soon and the home team would reinstall it. A great service and honest polite team of guys.
  Verified reviewer
  Job location: PO14
• 10

  Fitted a WI-FI network in my end of garden office.

  Posted 26 August 2024

  From the initial contact, John arranged a time to fit the WI-Fi, arrived on time, fitted and tested the network. I am very happy and would recommend him and his company.
  Verified reviewer
  Job location: PO16