Ingu Limited
Sturminster Newton,
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Customer Reviews
Write a review98 total reviews
Ingu Limited has not received any new reviews in the last 12 months, so no overall rating is available.
Reviews (98)
10 Broadband Fault Finding
Posted 21 February 2024
Wiring
Excellent work very professionl gave recommended them to friends we will certantly use them againVerified reviewerJob location: GU149.25 Home Networks
Posted 04 January 2024
New wiring to provide improved internet
Adrian was very punctual thorough and explained everything in full The work involved external and external fittings and was probably quite challenging But the work was great and we were really pleased with our much improved service so I would fully recommend the services if of INGUVerified reviewerJob location: RG423.25 Internet Services
Posted 21 December 2023
Do not use. Not fit for purpose.
We have a home with Sky TV and Sonos systems that needed reliable connectivity throughout the house. Adrian promised he and the company could connect us all up and quoted and installed fine. Then came the problems... 1) Sonos could doesnt connect. Ingu referred us to the sonos installation guide online only 2) Sky TV connections were all dropped. Ingu didnt have any answers either, told us it was an issue with sky, despite promising it would work before installation. Aftercare was shocking, zero desire to help, no show on an appointment to try and fix it. Do not use, looking for refundVerified reviewerJob location: GU10Response from Ingu Limited
We are disappointed to receive your negative review following the successful installation of your new Wifi system. Whilst we endeavour to ensure all equipment supplied is working satisfactorily on completion, there may, on occasions, be a need for additional fine tuning. Following your installation, we checked our Cloud based monitoring system continuously and found that up to 45 devices (including Sonos) were in fact connected. We sent you proof of this by email. As we had entered the Xmas holiday period, we offered a personal visit to assist you early in the New Year. InGu prides itself on a professional approach, taking time to listen and discuss the needs of our customers before offering suitable, practical and cost effective solutions meeting the technological requirements of today and tomorrow. This is evident from nearly 100 other positive reviews. For our part, we will continue to work towards a satisfactory outcome.
10 Broadband Fault Finding
Posted 23 November 2023
Internet / landline fault
After 3 no-shows/no apologies from a well known organisation it was a relief to find a professional technician who a)arrived on the scheduled day b)clearly explained my options c)resolved the issue simply and effectively. Very happy!Verified reviewerJob location: HP139.75 Telephone Points
Posted 21 November 2023
Telephone and Internet
Delivered a first class solution at a reasonable cost. Would definitely use againVerified reviewerJob location: GU410 Broadband Fault Finding
Posted 09 November 2023
Telephone line down
Prompt response. Phone up and working in less than an hour. Many thanks.Verified reviewerJob location: GU46
