Skills
- Dishwasher Repair
- Electric Oven / Cooker Repair
- Fridge / Freezer Repair
- Gas Cooker Repair
- Range Cooker
- Tumble Dryer Repair
- Washing Machine Repair
Customer Reviews
Write a review9.96 /10
Based on 72 reviews over the past 12 months
Quality of work
9.97
Reliability
9.96
Communication
9.97
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently praise this family-run business for its excellent communication, with engineers being described as professional, friendly, and knowledgeable. Reviewers frequently highlight the prompt, efficient service and honest advice regarding repairs and pricing.
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Reviews (215)
10 Washing Machine Repair
Posted 6 days ago
Great Communication
A fantastic service from start to finish. From the initial phone call to the visit the following day, there was clear communication and Ian turned up punctually and diagnosed the fault within minutes. He was able to fix the problem there and then and checked everything thoroughly.Verified reviewerJob location: SS1210 Electric Oven / Cooker Repair
Posted 19 June
Best service I’ve ever had from any trade
I looked around a lot to find someone who could fix my oven and could be trusted not to rip me off. I’m so glad I used these guys. Honestly the best service. The best work and they come across like they really care about what they’re doing. I cannot recommend them enough. Trust me JB will not let you down. Amazing job. This level of service is rare these days so Thanks again guysVerified reviewerJob location: CM1210 Gas Cooker Repair
Posted 15 June
What customer service should be.
This company is what services used to be like. When you phone them you get to speak to a person, not a machine. They let you know well in advance what time they will visit and clearly explain the cost. Then they keep to the time stated. Text message 15-20 minutes warning of arrival. Courteous and professional engineer. A small family business that know how to treat customers. I would highly recommend to anyone who has problems with their cookers.Verified reviewerJob location: SS15Response from JB Domestics
Hi Peter, thank you for the lovely review, we we're very happy to read such kind words from yourself. And we are glad that you were beyond satisfied with our services!
10 Gas Cooker Repair
Posted 12 June
Oven service
100% recommend JB domestic- Matt serviced our cooker/oven and was very informative. Thank you, will definitely use the service again if required.Verified reviewerJob location: RM9RF HResponse from JB Domestics
Hello Farzana, thank you for the very kind review. I'm glad you were happy with Matt's work on your cooker and our overall services!
10 Range Cooker
Posted 10 June
Fitting new range cooker
Ian text me 20 mins before arrival, he fitted the oven with ease and was overly helpful, we spent more time chatting then it took him to fit the oven. Highly recommend and will use again.Verified reviewerJob location: SS8RNick LResponse from JB Domestics
Hi Nick, thank you for your kind words and your nice review. I'm glad we were able to help fit your oven and that Ian was a great help!
10 Washing Machine Repair
Posted 28 May
Broken washing machine drum
Great service, they came out quickly and gave us honest advice on our options, in our case a question of repair or replace. I would absolutely recommend using them.Verified reviewerJob location: CM0RTrudi CResponse from JB Domestics
Hi Trudi, thank you for your review and it was a pleasure to be of service to you. Always happy to help, and will always be honest with all our customers.
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Company Info
Owner
Mr Jerry Baldwin
Ltd Company
13 years on Checkatrade
VAT Registered
Yes: 131762823
JB Domestics
We are a small family run domestic appliance repair and installation company based in Benfleet, Essex.
With over 25 years' experience in domestic appliance repair.
We are Gas Safe Registered.
We are also registered with REFCOM for refrigeration repairs.
We are able to repair most makes of Domestic Appliances, with vans carrying stock to repair most common faults first time.
Always happy to help over the phone or via email and will provide an honest, friendly and professional service.
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since July 2013
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