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JBT Plumbing and Heating (Surrey) Ltd

9.73/10

Sutton, Surrey

Checkatrade member since February 2013
10

Services

  • General Plumbing
  • Underfloor Heating Installation
  • Radiator Installation
  • Water Supply Pipe Repairs
  • Thermal Dynamics
  • Water Leak Detection
  • Shower Installation
  • Power Flushing
  • Plumbing Merchants
  • Plumbing Repairs
  • Water Mains Specialist (Pipe Replacement, Moling and Lead Pipes)
  • Water Pumps Installation
  • Tap Repair
  • Blocked Sinks
  • Blocked Baths
  • Blocked Toilets
  • Pipe Fitter
  • Emergency Plumber Service
  • Bathroom & Kitchen Plumbing
  • Radiator Repair
  • Radiator Thermostat Valve Installation
  • Radiator Thermostat Valve Repair
  • Shower Repair
  • Underfloor Heating Repair
  • Water Pumps Repair

Customer Reviews

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9.73 /10

Based on 111 reviews over the past 12 months

Quality of work

9.72

Reliability

9.68

Communication

9.66

What customers are saying

AI-generated from customer reviews over last 24 months

The majority of customers praise this tradesperson for being prompt, efficient, and professional, frequently highlighting their quick response times and high-quality work. A small number of reviewers have raised concerns about the quality of certain jobs and post-work support.

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Reviews (586)

  • 10

    Replacement basin tap

    Posted 2 days ago

    Another great job completed efficiently by Russell. Always very helpful and arrives on time. If you need a plumber he’s your man.
    Job location: SM1
  • 10

    Replacement of shower mixer.

    Posted 3 days ago

    Responded very quickly to call and identified problem and solution immediately. Sourced the necessary part and completed the work quickly and to a very high standard. A very friendly worker who was also very polite. Cost was reasonable. Definitely recommend and use again.
    Verified reviewer
    Job location: SW19
  • 9.67

    Great Service

    Posted 09 August

    I contacted JBT this morning and they attended within the hour Great service at a great cost Will recommend to friends and family! Thank you
    Verified reviewer
    Job location: SM2
  • 0

    Poor Workmanship

    Posted 08 August

    Do not use this company for blockages. Russell came round and cleared the blockage and assured me his work was guaranteed. When the blockage came back the following day he did not return to sort the issue out. I called another company who came round and unblocked the sink and explained why the sink may block again ( issues with outside stack pipe). They advised me of the measures that would be required if the blockage did come back. This company's guarantee is meaningless
    Job location: SW9
  • 10

    Replaced a kitchen tap.

    Posted 05 August

    Russell was great. He contacted me I told him what we required he came back with a price, when it could be done and a picture of what we wanted. He turned up on time and set to work straight away. It was all done within the hour. We were very impressed and won’t be looking elsewhere again for a plumber. Others that call back made it all seem really complicated. We will be recommending Russell to friends. A job well done. Over the moon.
    Job location: SW20
  • 10

    Thank you Russell and Charlie!

    Posted 05 August

    Really impressed with Russell & Charlie – punctual, tidy, and explained everything clearly. They installed my new water heater perfectly. Great guys, would definitely use again!
    Job location: SM2

Photos

Company Info

Owner

Mr Russell Twilley

Ltd Company

12 years on Checkatrade

VAT Registered

Yes: 264331027

Domestic WorkFree EstimatesCards AcceptedInsurance Work Undertaken24 Hour Call-out

JBT Plumbing and heating Surrey limited are your local friendly reliable company. With over 30 years’ experience we offer quality workmanship and service at very competitive rates.

We offer a 24-hour emergency call out service and repair install maintain all makes of boilers. We are Worcester Bosch experienced installers and issue 10-year warranties with all new installations.

No job is ever too small or large from a broken tap to a full bathroom or heating installation. We are proud members of Checkatrade fully insured and experienced. We are proud of our company and serving the community and are only a call away

We repair and install all makes of taps toilets showers washing machines dishwashers water tanks and radiators

We cover areas all over Greater London and Surrey

We are Worcester Bosch experienced installers and issue 12 year guarantees with new boilers

Click on our website and receive a boiler quotation within seconds

Check out our website at jbtsurreyltd.co.uk and thank you for your continued custom.

Accreditations and awards

This trade passed up to 12 Checkatrade vetting checks

Member since 2013

Individual checks

  • Identification

  • Proof of address

  • Financial

  • Qualifications and accreditations

  • County court judgement

  • Open source media

Business checks

  • Customer Reviews

  • Company trading history

  • Company duplication

  • County court judgement

  • Enhanced business check

  • Director checks

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